✧ Care home information
Chaucer House
82 St. Martins Hill, Canterbury, CT1 1PS — Care Home
Care Quality Commission (CQC) assessment
How Chaucer House was rated
Rating published 25/06/2026. Read the full inspection report.
- 60 bedsRegistered capacity
- KentCouncil for care funding
- 01795 597400Care home's own number
- Avante Care & SupportOperator
- 16th March 2020Registered since
- Avante Care and Support Limited, ME13 8GDRegistered provider
Care offered
Care types at Chaucer House
Located in Littlebourne Road, Canterbury, Chaucer House provides Nursing, Dementia and Respite care, run by Avante Care & Support.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Nursing specialisms
Medication support
An alternative worth knowing about
Considering Chaucer House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Canterbury?
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View details →Same operator
More care homes run by Avante Care & Support
Other Avante Care & Support homes in the South East, nearest first.
Free callback
Considering Chaucer House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Chaucer House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Chaucer House been given by the regulator?
Chaucer House holds an overall CQC rating of "Good", last assessed in February 2023.
What types of care does Chaucer House provide?
Chaucer House's care offering covers Nursing, Dementia and Respite care.
How many rooms does Chaucer House have?
There are 60 rooms at Chaucer House.
Who owns Chaucer House?
Chaucer House is owned by Avante Care & Support.
Does Chaucer House provide Residential care?
Chaucer House does not offer Residential care.
Does Chaucer House offer Respite care?
Yes. Chaucer House does offer Respite care.
Does Chaucer House provide care for people with Dementia?
Chaucer House does provide care for people with Dementia.
What Local Authority does Chaucer House come under?
The relevant local authority for Chaucer House is Kent.
Does Chaucer House accept local authority clients?
Chaucer House is able to accept clients funded by the Local Authority.
Does Chaucer House accept NHS Continuing Healthcare clients?
Chaucer House accepts NHS Continuing Healthcare clients.
Who is the manager at Chaucer House?
The registered manager at Chaucer House is Heather Nwansi.