✧ Regional coverage
Live-in Carers Throughout Wales
Anglesey down to the Valleys, in Welsh-speaking households and English-speaking ones, with carers matched to the family rather than the postcode.
- Care within a week Urgent starts often in 24–48 hours
- From £1,200 a week The same rate nationwide, not by postcode
- Care Inspectorate Wales (CIW) Regulates home care in Wales
- 55 areas Covered across Wales
Live-in care across Wales
From Anglesey and Snowdonia to Pembrokeshire, the Valleys and the capital, Wales has an older population than the UK as a whole and large rural areas where visiting care is hard to arrange. Families searching for live-in care in Wales want a parent to stay at home, in their own community and often in their own language. A live-in carer moves into the house, so help is there day and night, whether the address is in Cardiff or a farmhouse in Powys.
We arrange live-in carers throughout the country, including live-in care in Cardiff, Swansea, Newport, Bridgend, Wrexham, Gwynedd, Pembrokeshire and Powys.
How care is paid for in Wales
Social care in Wales is run by 22 local authorities, each offering a free needs assessment and a carer's assessment. Wales has its own rules on charging. In particular, there is a weekly maximum on what a council can charge for care and support at home, which can make a meaningful difference once your relative has been assessed. Care services are regulated by Care Inspectorate Wales. NHS Continuing Healthcare is assessed separately where needs are mainly health-related, and Attendance Allowance is not means-tested.
Welsh health boards and hospital discharge
Hospital care is provided by seven health boards, including Cardiff and Vale, Swansea Bay, Aneurin Bevan, Cwm Taf Morgannwg, Hywel Dda, Powys and Betsi Cadwaladr in the north. Main hospitals include the University Hospital of Wales, Morriston, the Grange, Glan Clwyd, Ysbyty Gwynedd and Glangwili. For families in rural Wales, the hospital may be an hour or more from home. A live-in carer arranged before discharge means your relative is supported from the moment they arrive.
North Wales, the coast and the Valleys
The north Wales coast, from Llandudno and Colwyn Bay to Rhyl and Prestatyn, has long attracted people in retirement, and many now live far from their children. Inland, Snowdonia, the Llŷn peninsula and rural Denbighshire and Conwy are areas where visiting care can be very hard to find. Hospital care in the north is provided by Betsi Cadwaladr University Health Board, at Ysbyty Glan Clwyd, Ysbyty Gwynedd in Bangor and Wrexham Maelor. A live-in carer can support your relative home from any of them, and stay for as long as they are needed. For families in the Valleys and the south-east, where many older people live in terraced houses on steep streets, a carer in the home can make stairs, hills and winter weather far less of a barrier to staying put.
Care in Welsh, and care that fits the family
For a Welsh speaker, especially someone living with dementia, being cared for in their first language can be a real comfort. Tell us if your relative would prefer a carer who speaks Welsh, and we will do our best to match one. We also take account of chapel or church, food, routines and the gender of the carer. You choose from profiles and a video call before anything is agreed.
What does live-in care cost in Wales?
Live-in care starts from £1,200 a week for one person, with specialist care for complex needs from £1,300 and two carers for round-the-clock support from £2,600. The fee is the same in Cardiff as in Ceredigion, and one carer can support a couple. See our pricing, and read about dementia care or respite care if a family carer needs a break.
What you get
What a live-in carer does
Being straight about the boundaries saves everyone a difficult conversation later.
Included in the weekly fee
- Personal care — washing, dressing, continence support
- Medication prompting and administration
- Cooking, meal preparation and special diets
- Light housework, laundry and changing beds
- Shopping, errands and prescription collection
- Getting to appointments and social visits
- Companionship, conversation and daily routine
- Mobility support, transfers and falls prevention
- Pet care — walks, feeding, vet trips
- A named care manager and 24/7 office support
Not included
- Nursing tasks requiring a registered nurse (district nurses continue to visit)
- The carer's food — the household provides everyday meals
- Household bills, rent or council tax on the carer's behalf
- Two-person handling where a hoist requires two carers (that is our Advanced plan)
Weighing the options
Live-in care, visiting care or a care home?
The three choices most families are deciding between.
| Feature | Live-in care | Visiting care | Care home |
|---|---|---|---|
| Stays in their own home | Yes | Yes | No |
| Support through the night | Yes | Rarely | Yes |
| The same carer each day | Yes | Rota of staff | Rota of staff |
| Keeps pets and belongings | Yes | Yes | Usually not |
| Couples stay together | Yes | Yes | Often separated |
| Typical cost | £1,200 a week | Varies with hours | Varies by home |
Visiting care and care home costs vary widely by area and provider, so we don’t quote figures we can’t stand behind. See our pricing in full →
How it works
How arranging live-in care works
Three steps, and the first one is just a conversation.
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1
Tell us what you need
A friendly, no-obligation call to understand the situation, explain how the care works and give you an estimated weekly cost.
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2
Choose your carer
We send profiles of available carers matched to your needs. You can speak to them on a video call before deciding.
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3
Care begins at home
Your carer moves in and support starts, with a named care manager checking in regularly to make sure it's working.
Funding & regulation
Paying for care in Wales
Home care is regulated and funded differently in each nation, so the route is not the same everywhere. Here is how it works where you live.
Read our full funding guide →Who regulates care here
Home care in Wales is regulated by the Care Inspectorate Wales (CIW). They inspect and register home care services to make sure standards are met.
Where funding comes from
Apply through your local authority's social services department. Funding is means-tested by the local authority, with the Welsh Government setting a capital limit above which people fund their own care. What a council can charge for the care at home it arranges is capped at £100 a week (2026/27); privately arranged live-in care is paid separately.
How we fit in
Live-in Care Direct is an introductory agency. We introduce self-employed carers to families rather than employing them, so you contract directly with your carer and keep the choice of who provides your care.
Our carers
The carers who could support you in Wales
Our carers are spread across the UK, supported by regional care managers. Every one is interviewed in person, enhanced DBS checked and reference-checked before they are ever introduced to a family — and you choose who moves in.
- Interviewed face to face, never hired on paperwork alone
- Enhanced DBS checked, with references verified
- You meet and approve your carer before they start
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Gladys
Live-in carer
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Patience
Live-in carer
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Brenda
Live-in carer
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Refiloe
Live-in carer
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Monica
Live-in carer
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Vistorine
Live-in carer
Coverage
Towns and cities we cover in Wales
We arrange live-in care in 55 areas across Wales.
Cardiff, Newport and the Valleys
North Wales
West and South West Wales
Mid Wales
Our services
Care services available in Wales
Free callback
Speak to someone about care in Wales
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Live-in care in Wales
Local answers on timing, regulation and funding.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsDo you provide live-in care in Cardiff?
Yes. We arrange live-in carers across Cardiff and the Vale of Glamorgan, from Roath, Llandaff and Whitchurch to Penarth and Barry, and throughout south Wales. Most placements start within a week, and urgent hospital discharges can often be covered within 24 to 48 hours.
Can we have a Welsh-speaking live-in carer?
Tell us when we match and we will do our best. Welsh-speaking carers are in demand, so it may take a little longer, but for someone living with dementia in particular, care in their first language can make a real difference to how settled they feel.
Is there a cap on care charges in Wales?
For care and support at home arranged by the council, Wales sets a weekly maximum on what councils can charge, following a financial assessment. It does not apply to privately arranged live-in care, but it matters if your relative also receives council-funded support.
Who regulates home care in Wales?
Care services in Wales are regulated by Care Inspectorate Wales (CIW). Live-in Care Direct is an introductory agency, so we introduce self-employed carers rather than employing them; you choose the carer and agree the arrangement directly, with our support.
Do you cover rural Wales and the islands?
Yes. We cover rural areas across Powys, Ceredigion, Gwynedd, Pembrokeshire and Anglesey at the same weekly price as the cities. Because the carer lives in, distance does not affect the care, and we can match a carer who drives where buses are limited.
Which Welsh council should I contact for an assessment?
Contact the council for your relative's address, one of 22 local authorities, such as Cardiff Council, Swansea Council or Gwynedd Council. The needs assessment is free, and you can ask for a carer's assessment for yourself at the same time.
How many care homes are there in Wales?
Our care-home directory lists 553 registered care homes in Wales, each with its own page. Care homes here are registered with the Care Inspectorate Wales (CIW). Live-in care is the alternative for anyone who would rather stay in their own home: one carer moves in, and couples can stay together.