✧ Our services

24-Hour Live-in Care, Day and Night

24 hour care at home means there is always someone in the house. For most people one live-in carer is enough; when help is needed through the night as well as the day, two carers share the care so someone is always awake and alert.

A carer hugging a smiling elderly woman on her sofa at home
  • From £1,200 a week One live-in carer, with someone in the house around the clock
  • From £2,600 a week Two carers, for help that is needed day and night
  • Start in 24–48 hours Including straight after a hospital discharge
  • Honest advice We tell you which level is really needed, not the most expensive

What is 24 hour care at home?

24 hour care at home, sometimes called 24/7 care or round-the-clock care, means a person is never left alone: there is always a carer in the house. It is arranged in one of two ways, and choosing the right one matters for both safety and cost.

  • Live-in care — one carer lives in the home. They are there day and night, take a two-hour break each day, and sleep at night in their own room. They can help during the night — typically two or three times, or up to four or five times on our specialist plan — but they still need enough sleep to work safely the next day.
  • Two carers (waking nights) — when someone needs help regularly through the night, one carer covers the day and a second stays awake overnight, or two live-in carers share the load. This is true 24-hour waking care.

Our guide to live-in care vs 24 hour care explains the difference in more detail.

Who needs 24 hour care?

Round-the-clock care is usually needed when the risk of being alone, even for short periods, has become too high. Common situations include:

  • advanced dementia with night-time waking, wandering or sundowning;
  • frequent falls, or being unable to get up safely without help;
  • needing to be turned or repositioned during the night to protect the skin;
  • conditions such as MND, advanced Parkinson's or a severe stroke where help with breathing, swallowing or moving is needed at any hour;
  • end of life care, when someone wants to stay at home and needs support at all times;
  • recovery after a hospital stay, when the first weeks are the riskiest.

Live-in carer or waking night care: how to decide

A good test is how many times help is needed between about 10pm and 7am. Up to two or three times on most nights, a single live-in carer on our standard plan works well; up to four or five times, our specialist plan covers it with one carer. Beyond that, every night, or if someone must be watched continuously, one carer would not get enough sleep and two carers are safer. We assess this carefully before care starts and review it as needs change. We will not recommend two carers unless they are genuinely needed.

What 24 hour live-in care includes

  • personal care, washing, dressing and continence care, day or night;
  • medication support at the right times, including night-time doses;
  • help moving and transferring safely, including hoists where assessed;
  • repositioning and pressure care as advised by district nurses;
  • meals, fluids and nutrition;
  • housekeeping, laundry and running the home;
  • company, conversation and outings when the person is well enough;
  • working alongside GPs, district nurses, therapists and hospices.

How much does 24 hour care at home cost?

With one live-in carer, 24 hour care starts from £1,200 a week, or £1,300 for more complex needs. Where two carers are needed for waking nights or continuous support, care starts from £2,600 a week. That is still often less than the cost of hourly carers covering 24 hours, which can run to several thousand pounds a week. Our 24 hour care cost guide compares the options, and funding such as NHS Continuing Healthcare can pay in full where needs are primarily health-related.

24 hour carers you can trust

With round-the-clock care, the people in the house matter even more than usual. Every 24 hour carer we introduce is interviewed in person, reference checked and enhanced DBS checked, and matched to the specific needs involved — hoisting, catheter care, dementia or palliative care. Where two carers share the care, we introduce both before care starts so the household knows who to expect, and we plan changeovers so there is always a proper handover between them.

24 hour care for the elderly compared with hourly care

Covering 24 hours with visiting carers booked by the hour quickly becomes the most expensive and least consistent option: at typical UK hourly rates, round-the-clock visits can cost several times more than live-in care, and involve many different faces each week. A live-in carer gives continuity and a fixed weekly cost. For someone who needs a few hours of help a day but is safe alone overnight, visiting care may still be the better fit, and we will say so.

How changeovers keep 24 hour care continuous

Round-the-clock care only works if there is never a gap. With live-in care, carers usually work for a period of weeks and then take time off, when a relief carer takes over. With two-carer care, carers hand over at least once a day. In both cases the handover is where continuity is won or lost. Good changeovers include:

  • an overlap, so the incoming carer sees the routine rather than just reading about it;
  • written notes on the last few days: sleep, eating, bowels, mood, medication changes and anything that happened;
  • a check of equipment, supplies and prescriptions;
  • relief carers who have met the person before, so there are as few new faces as possible.

Our guide to what happens on carer changeover day explains this in more detail.

Is 24 hour care really needed? An honest assessment

Families sometimes ask for 24 hour care when something less intensive would do, and sometimes the opposite. It is worth being clear about the question you are really answering. Round-the-clock care is usually right when the person:

  • cannot call for help or use an alarm reliably;
  • would be at real risk if alone for even an hour, for example from wandering, falls or choking;
  • needs help at unpredictable times throughout the day and night;
  • is at the end of life and wants someone present at all times.

If, on the other hand, the person is safe alone for a few hours and sleeps through most nights, a single live-in carer, visiting care or even technology such as a falls pendant may be enough. We would rather tell you that than sell you more care than you need.

Keeping everyone rested: why carer sleep matters

One of the most common mistakes in round-the-clock care is expecting one person to cover days and nights for weeks at a time. A carer who is woken four or five times a night will, within days, be exhausted, less patient and more likely to make mistakes. That is not a criticism of the carer; it is simply how people work. This is why we are firm about the difference between a live-in carer, who needs a proper night's sleep, and waking night care, where a second carer is awake and on duty. Getting that right protects the person being cared for as much as the carer.

Equipment that makes 24 hour care at home safer

Round-the-clock care at home is often supported by equipment that the NHS or council can provide after an assessment: a profiling bed that raises and lowers, a pressure-relieving mattress, a hoist, bed sensors or door alarms, and a commode or urinal for night-time. An occupational therapist or district nurse can advise on what is needed. With the right equipment in place, many people with complex needs can be cared for safely at home for far longer than families expect.

Further reading and sources

Why families choose it

What 24 hour care at home gives your family

No gap between day and night care

One consistent arrangement covers the whole 24 hours, so there's no handover risk between a day visit and a separate night service, and no waiting for an on-call carer to arrive.

Built for frequent night-time needs

Where someone needs repositioning, medication or continence support several times a night, a carer who is awake and dedicated to that can respond immediately rather than a sleeping carer being woken repeatedly.

Two carers when one isn't safe

For hoisting, advanced dementia behaviours, or genuinely broken nights, our Advanced plan puts two full-time carers in rotation, so neither carer is stretched beyond what's safe.

Honest advice on which level you need

We won't sell 24 hour cover to a family who would be well served by standard live-in care. Our care managers assess the actual pattern of need before recommending waking nights or two carers.

Continuity even with two carers

Where two carers are needed, we keep the same small team rather than an open rota, so the person is still supported by familiar faces who know their routine.

Is it right for us?

When families arrange 24 hour care

If one of these sounds familiar, 24 hour care at home is worth a conversation.

Nights are being disturbed several times

Repeated waking for toileting, pain, confusion or repositioning is the clearest sign that standard live-in care, with its expectation of an undisturbed night, is no longer enough.

Advanced dementia with night-time behaviour

Wandering, agitation or sundowning that continues into the night can mean someone needs to be awake and alert, not just present, through those hours.

Hoisting or moving and handling at night

Where a safe transfer needs two people, that has to be available at 3am as much as at 3pm, which is exactly what our two-carer Advanced plan is built for.

A family carer has reached breaking point on broken sleep

Months of interrupted nights wear a family carer down faster than daytime caring alone. Handing nights to a dedicated carer is often the single change that makes the arrangement sustainable.

Coming home from hospital with a complex night-time need

Discharge planning sometimes flags overnight risk explicitly, such as post-surgical positioning or new medication timings, which calls for waking cover rather than standard live-in care from day one.

What a carer does

How 24 hour live-in care works day and night

Every care plan is built from these, weighted to whatever matters most in your household.

Overnight monitoring and response

A carer who is awake through the night can respond straight away to distress, falls risk or a need for repositioning, rather than being woken from sleep.

Two-carer rotations

Where nights are consistently broken or hoisting needs two people, our Advanced plan puts two carers on a rotation that keeps both safe and effective.

Continuity across day and night

The same small team, not an open rota, so whoever is on shift already knows the routine, the risks and what a good night looks like for this specific person.

Full daytime care alongside it

24 hour cover doesn't mean night-only support — daytime personal care, meals, housework and companionship continue exactly as with standard live-in care.

Related services

Other types of live-in care we arrange

Live-in care is not one fixed thing. These are the variations families most often need — and we will tell you which one actually fits.

Respite care

A professional steps in so a family carer can rest, from a few days to several weeks. Also the easiest way to try live-in care before committing.

Emergency home care

For a hospital discharge, a fall, or a carer suddenly unable to continue. We can often have someone in place within 24 to 48 hours.

Overnight care

Cover through the night only, where days are manageable but nights are not. Useful after a hospital stay or while a diagnosis settles.

Dementia care

Carers experienced in memory loss, sundowning and changes in behaviour. Familiar rooms and one consistent face matter more here than anywhere.

Palliative care

Comfort-focused support at home, working alongside district nurses and the GP so symptom control and dignity come first.

End of life care

Support for the final months, weeks or days at home, for the person and for the family around them.

Companionship care

Where the need is company and daily structure rather than personal care. Often the first step, before anything more is required.

What you get

What 24 hour care includes, and what it doesn't

Being straight about the boundaries saves everyone a difficult conversation later.

Included in the weekly fee

  • A carer awake and on hand through the night, not just present
  • Repositioning, continence support and medication at whatever intervals are needed
  • Two carers in rotation where hoisting or sustained night waking requires it
  • The same daytime support as standard live-in care: personal care, meals, housework, companionship
  • A named care manager reviewing whether the level of cover still matches the need
  • 24/7 office support if a carer needs backup or advice
  • DBS-checked, referenced and interviewed carers, chosen by you from matched profiles

Not included

  • Nursing tasks requiring a registered nurse (district nurses continue to visit)
  • The carer's food — the household provides everyday meals
  • Household bills, rent or council tax on the carer's behalf
  • A second carer as standard where it isn't clinically needed — we'll say so if one carer is enough

Compared honestly

24 hour live-in care, a care home, or hourly carers?

The three realistic options, side by side. We will tell you if one of the others suits you better.

Live-in care Residential care home Visiting care
Typical weekly cost, one person From £1,200 £1,100 – £1,600 £300 – £900
Typical weekly cost, a couple From £1,200 (one carer) £2,200 – £3,200 (two places) Varies by hours
Staff-to-person ratio One-to-one Shared across residents One-to-one, but only during visits
Same carer each day Yes No — shift rota Rarely
Stay in your own home Yes No Yes
Overnight cover Yes Yes No — unless booked separately
Couples stay together Yes Often not possible Yes
Pets can stay Yes Almost never Yes
Visitors any time Yes Visiting hours Yes

Care home figures are typical UK ranges for 2026 and vary considerably by region and by whether nursing care is included. We quote our own prices exactly; always confirm a care home's fees directly with them.

Our carers

Who will actually be in the house?

The single biggest worry families raise, and rightly. You choose the carer from matched profiles, and you can speak to them by video call before deciding anything.

Enhanced DBS On every single carer, checked before introduction
In person Every carer is interviewed, not just screened on paper
You choose Profiles sent to you — including a video call first
24–48 hrs How fast we can move in an emergency
All carers are enhanced DBS checked Dementia Friends

Our carers

The carers who provide 24 hour care

Our carers are spread across the UK, supported by regional care managers. Every one is interviewed in person, enhanced DBS checked and reference-checked before they are ever introduced to a family — and you choose who moves in.

  • Interviewed face to face, never hired on paperwork alone
  • Enhanced DBS checked, with references verified
  • You meet and approve your carer before they start
Read how we vet our carers
  • Gladys, a live-in carer Gladys Live-in carer
  • Vistorine, a live-in carer Vistorine Live-in carer
  • Monica, a live-in carer Monica Live-in carer
  • Patience, a live-in carer Patience Live-in carer
  • Brenda, a live-in carer Brenda Live-in carer
  • Refiloe, a live-in carer Refiloe Live-in carer

How it works

Arranging 24 hour care in three steps

Tell us what you need

A friendly, no-obligation call to understand the situation, explain how the care works and give you an estimated weekly cost.

Choose your carer

We send profiles of available carers matched to your needs. You can speak to them on a video call before deciding.

Care begins at home

Your carer moves in and support starts, with a named care manager checking in regularly to make sure it's working.

Free callback

Prefer we call you?

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

We’ll only use your number to call you about care. See our privacy policy.

Common questions

Questions about 24 hour live-in care

What families ask us before arranging care.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
How much does 24 hour care at home cost in the UK?

With one live-in carer, 24 hour care starts from £1,200 a week. Where two carers are needed for waking nights or continuous support, it starts from £2,600 a week. Both are fixed weekly fees for the agreed care plan.

Does a live-in carer stay awake all night?

No. A live-in carer sleeps at night in their own room and gets up when needed — typically two or three times a night, or up to four or five on our specialist plan. If help is needed regularly through the night, a second carer on waking nights is the safe arrangement.

Is 24 hour care at home cheaper than a care home?

With one live-in carer it is often comparable to a residential care home, and for a couple usually cheaper. Two-carer waking care costs more than most residential homes but gives one-to-one care that a home cannot.

Can the NHS pay for 24 hour care?

If an assessment finds a primary health need, NHS Continuing Healthcare can fund care at home in full. Otherwise the council may contribute after a needs and financial assessment.

What is the difference between live-in care and 24 hour care?

Live-in care is one carer living in who sleeps at night. 24 hour waking care uses two carers so someone is always awake. Both mean the person is never alone; the difference is how much help is needed at night.

How quickly can 24 hour care start?

Often within 24 to 48 hours, including straight after a hospital discharge. Two-carer packages can take slightly longer to arrange because both carers need to be matched.

What equipment helps with 24 hour care at home?

Often a profiling bed, pressure-relieving mattress, hoist, commode and bed or door sensors. An occupational therapist or district nurse can assess what is needed, and much of it can be provided by the NHS or council.

How do two carers share 24 hour care?

Usually one carer covers the day and the other the night, or two live-in carers alternate duties. They hand over daily with notes, so both know exactly how the person is and what has changed.

Is 24 hour care available for someone at the end of life?

Yes. Round-the-clock care at home is common at the end of life, alongside district nurses and hospice teams. NHS Continuing Healthcare Fast Track funding may cover the cost.

Can we start with one carer and add a second later?

Yes. Many families start with one live-in carer and add a second only if nights become too disturbed for one person to manage safely. We review needs regularly.

Transparent pricing

How much 24 hour care costs

One weekly fee covering the agreed care plan. No hidden charges for everyday care.

Standard

£1,200per week, one person

About £171 a day, including overnight

Loved ones who need support around the house, including household tasks and companionship.

Advanced

£2,600per week, two carers

About £371 a day, including overnight

Loved ones needing continuous specialist support day and night.

Read next

Guides for families arranging 24 hour care

A carer pushing an older man in a wheelchair through a rose garden

Live-in Care vs. 24-Hour Care: Understanding the Differences

Read guide →

Related care

Care often arranged alongside 24 hour care

Live-in Care

Our live in care service provides one-to-one support at home from a trained, DBS-checked carer — matched to your family's needs, routine and personality.

Overnight Care

Overnight home care means that a trained carer stays at the individual’s home overnight to assist with any situation that may arise. The caregiving staff member seamlessly facilitates daily routine which continues during the night as well.

Dementia Care

Our dementia care at home service provides one-to-one support at home from a trained, DBS-checked carer — matched to your family's needs, routine and personality.

End of Life Care

What is end of life care? End of life care is health care for a person who has been diagnosed with a terminal illness and is nearing his death every day, or it can be an aged person who is enjoying his last days and weeks in the world. Naturally, this type of care has to be of the live-in kind, in the precious comfort of one’s home. End of life care at home is undoubtedly a sensitive and touchy job and needs someone who understands what a person deserves in the near-death days of his life.

Palliative Care

Palliative Care at Home is a step taken to improve the quality and wellness of people's lives, including adults, children, and families that are faced with problems that may be a threat to their lives. Caring for these people demands their loved ones and relatives to remain closer to them all the time to provide them with the necessary care. Shouldering these responsibilities can very, very time-consuming and tedious. Due to this, you may have some of your activities cut short to concentrate on providing the care they require.

Near you

24 hour care in your area

Local pages cover how care is regulated and funded where your relative lives.

Where we work

24 Hour Live-in Care across the UK and Ireland

We arrange care in 850+ towns and cities. Choose your area for local pricing, funding and how care is regulated where you live.

  • Carers travel to you — they move into the home rather than driving from a local branch, so rural and coastal areas are covered too.
  • The same weekly price everywhere — care is priced on the support needed, never on your postcode.
  • Care can start in 24–48 hours in most areas, and often the same day after a hospital discharge.
Search 850+ towns and cities →

Can’t see your area? Call 0800 368 8558 — we almost certainly still cover it.

Read what families say about us →

Free, no-obligation call back

Find the right carer for your family

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

Care cost calculator

About your loved one

We'll only use your details to contact you about your care enquiry. See our privacy policy.

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