No gap between day and night care
One consistent arrangement covers the whole 24 hours, so there's no handover risk between a day visit and a separate night service, and no waiting for an on-call carer to arrive.
✧ Our services
24 hour care at home means there is always someone in the house. For most people one live-in carer is enough; when help is needed through the night as well as the day, two carers share the care so someone is always awake and alert.

24 hour care at home, sometimes called 24/7 care or round-the-clock care, means a person is never left alone: there is always a carer in the house. It is arranged in one of two ways, and choosing the right one matters for both safety and cost.
Our guide to live-in care vs 24 hour care explains the difference in more detail.
Round-the-clock care is usually needed when the risk of being alone, even for short periods, has become too high. Common situations include:
A good test is how many times help is needed between about 10pm and 7am. Up to two or three times on most nights, a single live-in carer on our standard plan works well; up to four or five times, our specialist plan covers it with one carer. Beyond that, every night, or if someone must be watched continuously, one carer would not get enough sleep and two carers are safer. We assess this carefully before care starts and review it as needs change. We will not recommend two carers unless they are genuinely needed.
With one live-in carer, 24 hour care starts from £1,200 a week, or £1,300 for more complex needs. Where two carers are needed for waking nights or continuous support, care starts from £2,600 a week. That is still often less than the cost of hourly carers covering 24 hours, which can run to several thousand pounds a week. Our 24 hour care cost guide compares the options, and funding such as NHS Continuing Healthcare can pay in full where needs are primarily health-related.
With round-the-clock care, the people in the house matter even more than usual. Every 24 hour carer we introduce is interviewed in person, reference checked and enhanced DBS checked, and matched to the specific needs involved — hoisting, catheter care, dementia or palliative care. Where two carers share the care, we introduce both before care starts so the household knows who to expect, and we plan changeovers so there is always a proper handover between them.
Covering 24 hours with visiting carers booked by the hour quickly becomes the most expensive and least consistent option: at typical UK hourly rates, round-the-clock visits can cost several times more than live-in care, and involve many different faces each week. A live-in carer gives continuity and a fixed weekly cost. For someone who needs a few hours of help a day but is safe alone overnight, visiting care may still be the better fit, and we will say so.
Round-the-clock care only works if there is never a gap. With live-in care, carers usually work for a period of weeks and then take time off, when a relief carer takes over. With two-carer care, carers hand over at least once a day. In both cases the handover is where continuity is won or lost. Good changeovers include:
Our guide to what happens on carer changeover day explains this in more detail.
Families sometimes ask for 24 hour care when something less intensive would do, and sometimes the opposite. It is worth being clear about the question you are really answering. Round-the-clock care is usually right when the person:
If, on the other hand, the person is safe alone for a few hours and sleeps through most nights, a single live-in carer, visiting care or even technology such as a falls pendant may be enough. We would rather tell you that than sell you more care than you need.
One of the most common mistakes in round-the-clock care is expecting one person to cover days and nights for weeks at a time. A carer who is woken four or five times a night will, within days, be exhausted, less patient and more likely to make mistakes. That is not a criticism of the carer; it is simply how people work. This is why we are firm about the difference between a live-in carer, who needs a proper night's sleep, and waking night care, where a second carer is awake and on duty. Getting that right protects the person being cared for as much as the carer.
Round-the-clock care at home is often supported by equipment that the NHS or council can provide after an assessment: a profiling bed that raises and lowers, a pressure-relieving mattress, a hoist, bed sensors or door alarms, and a commode or urinal for night-time. An occupational therapist or district nurse can advise on what is needed. With the right equipment in place, many people with complex needs can be cared for safely at home for far longer than families expect.
Why families choose it
One consistent arrangement covers the whole 24 hours, so there's no handover risk between a day visit and a separate night service, and no waiting for an on-call carer to arrive.
Where someone needs repositioning, medication or continence support several times a night, a carer who is awake and dedicated to that can respond immediately rather than a sleeping carer being woken repeatedly.
For hoisting, advanced dementia behaviours, or genuinely broken nights, our Advanced plan puts two full-time carers in rotation, so neither carer is stretched beyond what's safe.
We won't sell 24 hour cover to a family who would be well served by standard live-in care. Our care managers assess the actual pattern of need before recommending waking nights or two carers.
Where two carers are needed, we keep the same small team rather than an open rota, so the person is still supported by familiar faces who know their routine.
Is it right for us?
If one of these sounds familiar, 24 hour care at home is worth a conversation.
Repeated waking for toileting, pain, confusion or repositioning is the clearest sign that standard live-in care, with its expectation of an undisturbed night, is no longer enough.
Wandering, agitation or sundowning that continues into the night can mean someone needs to be awake and alert, not just present, through those hours.
Where a safe transfer needs two people, that has to be available at 3am as much as at 3pm, which is exactly what our two-carer Advanced plan is built for.
Months of interrupted nights wear a family carer down faster than daytime caring alone. Handing nights to a dedicated carer is often the single change that makes the arrangement sustainable.
Discharge planning sometimes flags overnight risk explicitly, such as post-surgical positioning or new medication timings, which calls for waking cover rather than standard live-in care from day one.
What a carer does
Every care plan is built from these, weighted to whatever matters most in your household.
A carer who is awake through the night can respond straight away to distress, falls risk or a need for repositioning, rather than being woken from sleep.
Where nights are consistently broken or hoisting needs two people, our Advanced plan puts two carers on a rotation that keeps both safe and effective.
The same small team, not an open rota, so whoever is on shift already knows the routine, the risks and what a good night looks like for this specific person.
24 hour cover doesn't mean night-only support — daytime personal care, meals, housework and companionship continue exactly as with standard live-in care.
Related services
Live-in care is not one fixed thing. These are the variations families most often need — and we will tell you which one actually fits.
A professional steps in so a family carer can rest, from a few days to several weeks. Also the easiest way to try live-in care before committing.
For a hospital discharge, a fall, or a carer suddenly unable to continue. We can often have someone in place within 24 to 48 hours.
Cover through the night only, where days are manageable but nights are not. Useful after a hospital stay or while a diagnosis settles.
Carers experienced in memory loss, sundowning and changes in behaviour. Familiar rooms and one consistent face matter more here than anywhere.
Comfort-focused support at home, working alongside district nurses and the GP so symptom control and dignity come first.
Support for the final months, weeks or days at home, for the person and for the family around them.
Where the need is company and daily structure rather than personal care. Often the first step, before anything more is required.
What you get
Being straight about the boundaries saves everyone a difficult conversation later.
Compared honestly
The three realistic options, side by side. We will tell you if one of the others suits you better.
| Live-in care | Residential care home | Visiting care | |
|---|---|---|---|
| Typical weekly cost, one person | From £1,200 | £1,100 – £1,600 | £300 – £900 |
| Typical weekly cost, a couple | From £1,200 (one carer) | £2,200 – £3,200 (two places) | Varies by hours |
| Staff-to-person ratio | One-to-one | Shared across residents | One-to-one, but only during visits |
| Same carer each day | Yes | No — shift rota | Rarely |
| Stay in your own home | Yes | No | Yes |
| Overnight cover | Yes | Yes | No — unless booked separately |
| Couples stay together | Yes | Often not possible | Yes |
| Pets can stay | Yes | Almost never | Yes |
| Visitors any time | Yes | Visiting hours | Yes |
Care home figures are typical UK ranges for 2026 and vary considerably by region and by whether nursing care is included. We quote our own prices exactly; always confirm a care home's fees directly with them.
Our carers
The single biggest worry families raise, and rightly. You choose the carer from matched profiles, and you can speak to them by video call before deciding anything.
Our carers
Our carers are spread across the UK, supported by regional care managers. Every one is interviewed in person, enhanced DBS checked and reference-checked before they are ever introduced to a family — and you choose who moves in.
Gladys
Live-in carer
Vistorine
Live-in carer
Monica
Live-in carer
Patience
Live-in carer
Brenda
Live-in carer
Refiloe
Live-in carer
How it works
A friendly, no-obligation call to understand the situation, explain how the care works and give you an estimated weekly cost.
We send profiles of available carers matched to your needs. You can speak to them on a video call before deciding.
Your carer moves in and support starts, with a named care manager checking in regularly to make sure it's working.
Free callback
Leave your number and a care manager will call you back — usually within an hour, and always free.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
What families ask us before arranging care.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWith one live-in carer, 24 hour care starts from £1,200 a week. Where two carers are needed for waking nights or continuous support, it starts from £2,600 a week. Both are fixed weekly fees for the agreed care plan.
No. A live-in carer sleeps at night in their own room and gets up when needed — typically two or three times a night, or up to four or five on our specialist plan. If help is needed regularly through the night, a second carer on waking nights is the safe arrangement.
With one live-in carer it is often comparable to a residential care home, and for a couple usually cheaper. Two-carer waking care costs more than most residential homes but gives one-to-one care that a home cannot.
If an assessment finds a primary health need, NHS Continuing Healthcare can fund care at home in full. Otherwise the council may contribute after a needs and financial assessment.
Live-in care is one carer living in who sleeps at night. 24 hour waking care uses two carers so someone is always awake. Both mean the person is never alone; the difference is how much help is needed at night.
Often within 24 to 48 hours, including straight after a hospital discharge. Two-carer packages can take slightly longer to arrange because both carers need to be matched.
Often a profiling bed, pressure-relieving mattress, hoist, commode and bed or door sensors. An occupational therapist or district nurse can assess what is needed, and much of it can be provided by the NHS or council.
Usually one carer covers the day and the other the night, or two live-in carers alternate duties. They hand over daily with notes, so both know exactly how the person is and what has changed.
Yes. Round-the-clock care at home is common at the end of life, alongside district nurses and hospice teams. NHS Continuing Healthcare Fast Track funding may cover the cost.
Yes. Many families start with one live-in carer and add a second only if nights become too disturbed for one person to manage safely. We review needs regularly.
Transparent pricing
One weekly fee covering the agreed care plan. No hidden charges for everyday care.
Read next



Related care
Our live in care service provides one-to-one support at home from a trained, DBS-checked carer — matched to your family's needs, routine and personality.
Overnight home care means that a trained carer stays at the individual’s home overnight to assist with any situation that may arise. The caregiving staff member seamlessly facilitates daily routine which continues during the night as well.
Our dementia care at home service provides one-to-one support at home from a trained, DBS-checked carer — matched to your family's needs, routine and personality.
What is end of life care? End of life care is health care for a person who has been diagnosed with a terminal illness and is nearing his death every day, or it can be an aged person who is enjoying his last days and weeks in the world. Naturally, this type of care has to be of the live-in kind, in the precious comfort of one’s home. End of life care at home is undoubtedly a sensitive and touchy job and needs someone who understands what a person deserves in the near-death days of his life.
Palliative Care at Home is a step taken to improve the quality and wellness of people's lives, including adults, children, and families that are faced with problems that may be a threat to their lives. Caring for these people demands their loved ones and relatives to remain closer to them all the time to provide them with the necessary care. Shouldering these responsibilities can very, very time-consuming and tedious. Due to this, you may have some of your activities cut short to concentrate on providing the care they require.
Near you
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