Call us
0800 368 8558Lines open 8am–10pm, seven days a week
✧ We're here to help
Contact us
Talk to our care managers about arranging live-in care. No pressure and no obligation — just honest advice about your options.
Email us
info@liveincaredirect.orgWe usually reply the same working day
Visit us
86–90 Paul Street, Shoreditch, London EC2A 4NEBy appointment only
How we can help
Most families come to us at a difficult moment — after a fall, a hospital discharge, or a dementia diagnosis that makes living alone unsafe. You don't need to have worked out what you need before you call. Our care managers will talk through the situation, explain how live-in care works, and give you a clear idea of cost.
What happens when you get in touch
- We'll ask about the situation, the level of support needed, and where care would take place
- We'll explain your options, including funding you may be entitled to
- We'll give you an indicative weekly price — no obligation to proceed
- If you'd like to go ahead, we'll send you profiles of matched carers to choose from
Looking for carer work instead?
If you're an experienced live-in carer, see our carer careers page for our current recruitment status and how to register your interest.
Free callback
Request a call back
Leave your name and number and a care manager will call you back — usually within the hour.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Before you call
Questions we are asked most
You may find your answer here first.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhen are your lines open?
Our care team is available from 8am to 10pm, seven days a week. Outside those hours you can leave a message or use the enquiry form and we’ll call you back.
Will I be charged for an initial conversation?
No. The initial consultation is free and there is no obligation to proceed.
How quickly can you arrange care?
In urgent cases — for example a hospital discharge — we can often arrange live-in care within 24 to 48 hours.