✧ Our people

Our Carers

Every carer we introduce is enhanced DBS-checked, fully referenced and personally interviewed before we match them to your family.

A carer supporting an elderly client in their living room

Our philosophy is simple...

How do we assess the carers?

All of our carers go through a strict vetting process. This includes the carer coming to meet the Live-in Care Direct team in our Essex based Head office.

"We only accept those who we would like to look after our own family"

Why our carers?

Our carers are as unique as the people seeking their help, with a huge range of expertise and experience. This means that, whatever you’re looking for, we are confident we can find the right carer for you.

The one thing that every single carer has in common is that they all have the same values by being, kind, compassionate, trustworthy and are all committed to caring with dignity.

Having invested heavily into back-end programs and secure databases with hundreds of qualified carers, we are able to offer professional, high quality Live-in care anywhere across the whole of the UK, ensuring families benefit from a sensible and low cost solution.

We interview and thoroughly screen every applicant to make sure they meet our level of standards – with only 3% making it onto the Live-in Care Direct platform.

Background Checks

Including enhanced criminal record checks and validation of right-to-work documentation

Interviews

Individual interviews, to ensure the carer is highly trained, qualified and has extensive expereience in the home care sector

Qualification Checks

Validation of training and qualifications, to ensure their skills meet industry best practice recommendations

Professional References

Recent, relevant experience, backed up by professional references

Our carers

The people who would be caring for your family

Our carers are spread across the UK, supported by regional care managers. Every one is interviewed in person, enhanced DBS checked and reference-checked before they are ever introduced to a family — and you choose who moves in.

  • Interviewed face to face, never hired on paperwork alone
  • Enhanced DBS checked, with references verified
  • You meet and approve your carer before they start
Read how we vet our carers
  • Patience, a live-in carer Patience Live-in carer
  • Monica, a live-in carer Monica Live-in carer
  • Gladys, a live-in carer Gladys Live-in carer
  • Brenda, a live-in carer Brenda Live-in carer
  • Vistorine, a live-in carer Vistorine Live-in carer
  • Refiloe, a live-in carer Refiloe Live-in carer

Follow us

Life at Live-in Care Direct

Carer stories, care tips and a look behind the scenes — follow us on TikTok.

Follow us on TikTok

Read what families say about us →

Free, no-obligation call back

Find the right carer for your family

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

Care cost calculator

About your loved one

We'll only use your details to contact you about your care enquiry. See our privacy policy.

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