✧ Care home information
Point House
Sprowston Road, Norwich, NR3 4QN — Care Home

Care Quality Commission (CQC) assessment
How Point House was rated
Rating published 15/03/2019. Read the full inspection report.
- 22 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01603 427249Care home's own number
- Mr & Mrs A CropleyOperator
- 2nd December 2010Registered since
- Mr & Mrs A CropleyRegistered provider
Care offered
Care types at Point House
Point House is a Care Home in Norwich, Norfolk, offering Residential and Learning Disability care.
Point House was registered with the Care Quality Commission in December 2010. It is run by Mr & Mrs A Cropley, a partnership. It is the only care home Mr & Mrs A Cropley has registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Point House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Norwich?
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View details →Free callback
Considering Point House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Point House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Point House been given by the regulator?
The Care Quality Commission rated Point House "Good" overall, in its most recent report, published March 2019.
What types of care does Point House provide?
Point House provides Residential and Learning Disability care.
How many beds does Point House have?
Point House is registered for 22 beds with the Care Quality Commission.
Who runs Point House?
Point House is run by Mr & Mrs A Cropley, a partnership.
When was Point House registered with CQC?
Point House has been registered with the Care Quality Commission since December 2010. Its provider, Mr & Mrs A Cropley, has held CQC registration since October 2010.
Who does Point House care for?
CQC registers Point House to care for people with learning disabilities or autism.
Does Point House provide nursing care?
No. Point House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Point House?
Point House is in the Norfolk council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Point House?
For many families, yes. A live-in carer supports one person at home one-to-one in Norwich, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.