✧ Care home information
Mountfield
Millcroft, Norwich, NR3 3LS — Care Home
Care Quality Commission (CQC) assessment
How Mountfield was rated
Rating published 19/05/2025. Read the full inspection report.
- 46 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01603 416201Care home's own number
- Norse Care (Services) LimitedOperator
- 25th April 2011Registered since
- Norse Care (Services) Limited, NR7 0HRRegistered provider
Care offered
Care types at Mountfield
Mountfield is a Care Home for Residential, Dementia and Respite care, located in Norwich, Norfolk.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering Mountfield? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Norwich?
Nearby
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View details →Same operator
More care homes run by Norse Care (Services) Limited
Other Norse Care (Services) Limited homes in the East of England, nearest first.
Free callback
Considering Mountfield? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Mountfield
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Mountfield been given by the regulator?
The Care Quality Commission rated Mountfield "Requires improvement" overall, in its most recent report, published May 2025.
What types of care does Mountfield provide?
The care types on offer at Mountfield include Residential, Dementia and Respite.
How many rooms does Mountfield have?
There are 46 rooms at Mountfield.
Who owns Mountfield?
Mountfield is run by Norse Care (Services) Limited.
Does Mountfield provide Residential care?
Yes. Mountfield does offer Residential care.
Does Mountfield offer Respite care?
Yes. Mountfield does offer Respite care.
Does Mountfield provide care for people with Dementia?
Mountfield does provide care for people with Dementia.
What Local Authority does Mountfield come under?
Mountfield falls under the local authority area of Norfolk.