✧ Care home information
Cheshire Springs (Complex Needs Care)
94 Chester Road, Whitby, CH65 6RY — Care Home

Care Quality Commission (CQC) assessment
How Cheshire Springs (Complex Needs Care) was rated
Rating published 28/07/2026. Read the full inspection report.
- 20 bedsRegistered capacity
- Cheshire West and ChesterCouncil for care funding
- 01512 455500Care home's own number
- Exemplar Health Care LimitedOperator
Care offered
Care types at Cheshire Springs (Complex Needs Care)
Located in Whitby, Ellesmere Port, Cheshire Springs (Complex Needs Care) provides Nursing, Dementia and Respite care, run by Exemplar Health Care Limited.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Nursing specialisms
Medication support
An alternative worth knowing about
Considering Cheshire Springs (Complex Needs Care)? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Whitby?
Nearby
Other care homes near Whitby

Vale Court Care Home
Ellesmere Port · under a mile away
View details →
Whitby House
Ellesmere Port · under a mile away
View details →
Mayfields
Ellesmere Port · 1.5 miles away
View details →
The Old Rectory Nursing Home
Chester · 2.0 miles away
View details →
Thornton House Residential Home
Ellesmere Port · 2.6 miles away
View details →
Orchard Manor Care Home
Chester · 3.5 miles away
View details →
Oak Grange
Chester · 3.6 miles away
View details →
Upton Dene Residential and Nursing Home
Chester · 4.0 miles away
View details →Same operator
More care homes run by Exemplar Health Care Limited
Other Exemplar Health Care Limited homes in the North West, nearest first.
Free callback
Considering Cheshire Springs (Complex Needs Care)? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Cheshire Springs (Complex Needs Care)
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat types of care does Cheshire Springs (Complex Needs Care) provide?
Cheshire Springs (Complex Needs Care) provides Nursing, Dementia and Respite care.
How many rooms does Cheshire Springs (Complex Needs Care) have?
Cheshire Springs (Complex Needs Care) is registered for 20 rooms.
Who owns Cheshire Springs (Complex Needs Care)?
Exemplar Health Care Limited is the operator of Cheshire Springs (Complex Needs Care).
Does Cheshire Springs (Complex Needs Care) provide Residential care?
Residential care is not something Cheshire Springs (Complex Needs Care) currently offers.
Does Cheshire Springs (Complex Needs Care) offer Respite care?
Yes. Cheshire Springs (Complex Needs Care) does offer Respite care.
Does Cheshire Springs (Complex Needs Care) provide care for people with Dementia?
Yes. Cheshire Springs (Complex Needs Care) does provide care for people with Dementia.
What Local Authority does Cheshire Springs (Complex Needs Care) come under?
Cheshire Springs (Complex Needs Care) comes under Cheshire West and Chester.