✧ Care home information
Florence House
Porthill Bank, Porthill, Newcastle Under Lyme, ST5 0AE — Care Home
Care Quality Commission (CQC) assessment
How Florence House was rated
Rating published 14/05/2022. Read the full inspection report.
- 38 bedsRegistered capacity
- StaffordshireCouncil for care funding
- 01782 637354Care home's own number
- Safe HarborOperator
- 28th May 2012Registered since
- Florence House (Staffordshire) Limited, ST5 0AERegistered provider
Care offered
Care types at Florence House
Located in Newcastle Under Lyme, Staffordshire, Florence House provides Residential, Dementia and Respite care, run by Safe Harbor.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Nursing specialisms
Medication support
An alternative worth knowing about
Considering Florence House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Newcastle Under Lyme?
Nearby
Other care homes near Newcastle Under Lyme
The Maples Residential Home
Newcastle Under Lyme · under a mile away
View details →
Samuel Hobson House
Newcastle · under a mile away
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Woodview Care Home
Newcastle · under a mile away
View details →
Scotia Heights (Complex Needs Care)
Stoke On Trent · 1.2 miles away
View details →
St Quentin Senior Living, Residential & Nursing Homes
Newcastle Under Lyme · 1.4 miles away
View details →
Rowan Court Care Home
Newcastle under Lyme · 2.0 miles away
View details →
Agnes and Arthur
Stoke On Trent · 2.1 miles away
View details →
Westcroft Nursing Home Ltd
Stoke On Trent · 2.3 miles away
View details →Same operator
More care homes run by Safe Harbor
Other Safe Harbor homes in the West Midlands, nearest first.
Free callback
Considering Florence House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Florence House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Florence House been given by the regulator?
Florence House holds an overall CQC rating of "Good", last assessed in May 2022.
What types of care does Florence House provide?
The care types on offer at Florence House include Residential, Dementia and Respite.
How many rooms does Florence House have?
Florence House has 38 rooms.
How much does Florence House cost?
Prices for Florence House start from £700.00 per week.
Who owns Florence House?
Safe Harbor is the operator of Florence House.
Does Florence House provide Residential care?
Florence House does offer Residential care.
Does Florence House offer Respite care?
Yes. Florence House does offer Respite care.
Does Florence House provide care for people with Dementia?
Florence House does provide care for people with Dementia.
What Local Authority does Florence House come under?
Florence House falls under the local authority area of Staffordshire.
Does Florence House accept local authority clients?
Local Authority-funded clients are accepted at Florence House.
Does Florence House accept NHS Continuing Healthcare clients?
Florence House accepts NHS Continuing Healthcare clients.
Who is the manager at Florence House?
Julie Peksen is the manager of Florence House.