✧ Care home information
York House
47 Norwich Road, Dereham, NR20 3AS — Care Home
Care Quality Commission (CQC) assessment
How York House was rated
Rating published 18/05/2019. Read the full inspection report.
- 43 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01362 697134Care home's own number
- Black Swan International LimitedOperator
- 18th January 2011Registered since
- Black Swan International LimitedRegistered provider
Care offered
Care types at York House
York House is a Care Home in Dereham, Norfolk, offering Residential care.
York House was registered with the Care Quality Commission in January 2011. It is run by Black Swan International Limited, a company registered at Companies House (number 02621410). Black Swan International Limited runs 23 care homes in England registered with CQC.
CQC registers the home to care for older people.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering York House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Dereham?
Nearby
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Dorrington House (Dereham)
Dereham · under a mile away
View details →Same operator
More care homes run by Black Swan International Limited
Other Black Swan International Limited homes in the East of England, nearest first.
Free callback
Considering York House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about York House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has York House been given by the regulator?
The Care Quality Commission rated York House "Good" overall, in its most recent report, published May 2019.
What types of care does York House provide?
York House provides Residential care.
How many beds does York House have?
York House is registered for 43 beds with the Care Quality Commission.
Who runs York House?
York House is run by Black Swan International Limited, a company registered at Companies House (number 02621410). The provider runs 23 care homes in England registered with the Care Quality Commission.
When was York House registered with CQC?
York House has been registered with the Care Quality Commission since January 2011. Its provider, Black Swan International Limited, has held CQC registration since October 2010.
Who does York House care for?
CQC registers York House to care for older people.
Does York House provide nursing care?
No. York House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers York House?
York House is in the Norfolk council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to York House?
For many families, yes. A live-in carer supports one person at home one-to-one in Dereham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.