✧ Care home information
Westfield House
12 Westfield Road, Toftwood, Dereham, NR19 1JB — Care Home
Care Quality Commission (CQC) assessment
How Westfield House was rated
Rating published 07/01/2026. Read the full inspection report.
- 12 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01362 697828Care home's own number
- Black Swan International LimitedOperator
- 18th January 2011Registered since
- Black Swan International LimitedRegistered provider
Care offered
Care types at Westfield House
Westfield House is a Care Home in Dereham, Norfolk, offering Residential and Learning Disability care.
Westfield House was registered with the Care Quality Commission in January 2011. It is run by Black Swan International Limited, a company registered at Companies House (number 02621410). Black Swan International Limited runs 23 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Westfield House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Dereham?
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More care homes run by Black Swan International Limited
Other Black Swan International Limited homes in the East of England, nearest first.
Free callback
Considering Westfield House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Westfield House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Westfield House been given by the regulator?
The Care Quality Commission rated Westfield House "Good" overall, in its most recent report, published January 2026.
What types of care does Westfield House provide?
Westfield House provides Residential and Learning Disability care.
How many beds does Westfield House have?
Westfield House is registered for 12 beds with the Care Quality Commission.
Who runs Westfield House?
Westfield House is run by Black Swan International Limited, a company registered at Companies House (number 02621410). The provider runs 23 care homes in England registered with the Care Quality Commission.
When was Westfield House registered with CQC?
Westfield House has been registered with the Care Quality Commission since January 2011. Its provider, Black Swan International Limited, has held CQC registration since October 2010.
Who does Westfield House care for?
CQC registers Westfield House to care for older people, younger adults and people with learning disabilities or autism.
Does Westfield House provide nursing care?
No. Westfield House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Westfield House?
Westfield House is in the Norfolk council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Westfield House?
For many families, yes. A live-in carer supports one person at home one-to-one in Dereham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.