✧ Care home information
The Chestnuts
42-44 Chertsey Road, West Byfleet, KT14 7AN — Care Home

Care Quality Commission (CQC) assessment
How The Chestnuts was rated
Rating published 07/12/2017. Read the full inspection report.
- 20 bedsRegistered capacity
- SurreyCouncil for care funding
- 01932 336200Care home's own number
- Mysa Care (The Chestnuts) LimitedOperator
- 4th January 2011Registered since
- Mysa Care (The Chestnuts) LimitedRegistered provider
Care offered
Care types at The Chestnuts
The Chestnuts is a Care Home in West Byfleet, Surrey, offering Residential, Sensory Impairment, Learning Disability and Physical Disability care.
The Chestnuts was registered with the Care Quality Commission in January 2011. It is run by Mysa Care (The Chestnuts) Limited, a company registered at Companies House (number 03591586). It is the only care home Mysa Care (The Chestnuts) Limited has registered with CQC.
CQC registers the home to care for older people, younger adults, people with physical disabilities, people with sensory impairments, people with learning disabilities or autism and people of all ages.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering The Chestnuts? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in West Byfleet?
Nearby
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Rodwell House
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St George's Care Home
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View details →
St Augustine’s Care Home
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Signature At Weybridge
Weybridge · 2.5 miles away
View details →Free callback
Considering The Chestnuts? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Chestnuts
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Chestnuts been given by the regulator?
The Care Quality Commission rated The Chestnuts "Good" overall, in its most recent report, published December 2017.
What types of care does The Chestnuts provide?
The Chestnuts provides Residential, Sensory Impairment, Learning Disability and Physical Disability care.
How many beds does The Chestnuts have?
The Chestnuts is registered for 20 beds with the Care Quality Commission.
Who runs The Chestnuts?
The Chestnuts is run by Mysa Care (The Chestnuts) Limited, a company registered at Companies House (number 03591586).
When was The Chestnuts registered with CQC?
The Chestnuts has been registered with the Care Quality Commission since January 2011. Its provider, Mysa Care (The Chestnuts) Limited, has held CQC registration since October 2010.
Who does The Chestnuts care for?
CQC registers The Chestnuts to care for older people, younger adults, people with physical disabilities, people with sensory impairments, people with learning disabilities or autism and people of all ages.
Does The Chestnuts provide nursing care?
No. The Chestnuts is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers The Chestnuts?
The Chestnuts is in the Surrey council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to The Chestnuts?
For many families, yes. A live-in carer supports one person at home one-to-one in West Byfleet, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.