✧ Care home information

West Hall

Parvis Road, West Byfleet, KT14 6EY — Care Home

Outstanding — overall rating

YesAvailability
3Care types offered
West Hall

Care Quality Commission (CQC) assessment

How West Hall was rated

Rating published 26/06/2019. Read the full inspection report.

  • 117 bedsRegistered capacity
  • SurreyCouncil for care funding
  • 01932 338000Care home's own number
  • AnchorOperator
  • 3rd July 2012Registered since
  • Anchor Hanover Group, WC1E 7HJRegistered provider

Care offered

Care types at West Hall

Located in West Byfleet, Surrey, West Hall provides Residential, Dementia and Respite care, run by Anchor.

In more detail

Support and specialisms

Support for

  • Companionship
  • Convalescence
  • End of Life
  • Palliative
  • Personal care

Disability support

  • Bed Bound
  • Physical Disability
  • Physically Frail
  • Requires Hoist
  • Walking Frame
  • Wheel Chair Bound

Dementia specialisms

Nursing specialisms

Medication support

  • By Mouth
  • Change Catheter
  • Injection
  • Suppository

An alternative worth knowing about

Considering West Hall? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

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Next steps

Looking at care in West Byfleet?

Nearby

Other care homes near West Byfleet

Same operator

More care homes run by Anchor

Other Anchor homes in the South East, nearest first.

Free callback

Considering West Hall? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

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Common questions

Questions about West Hall

The things people search for before they call us — answered plainly.

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Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has West Hall been given by the regulator?

West Hall holds an overall CQC rating of "Outstanding", last assessed in June 2019.

What types of care does West Hall provide?

West Hall provides Residential, Dementia and Respite care.

How many rooms does West Hall have?

West Hall has 117 rooms.

Who owns West Hall?

Anchor is the operator of West Hall.

Does West Hall provide Residential care?

Yes. West Hall does offer Residential care.

Does West Hall offer Respite care?

Respite care is one of the care types West Hall offers.

Does West Hall provide care for people with Dementia?

Dementia is one of the care types West Hall offers.

What Local Authority does West Hall come under?

West Hall falls under the local authority area of Surrey.

Does West Hall accept local authority clients?

West Hall is not able to accept Local Authority-funded clients.

Does West Hall accept NHS Continuing Healthcare clients?

West Hall accepts NHS Continuing Healthcare clients.

Who is the manager at West Hall?

The registered manager at West Hall is Katherine Mahoney.

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