✧ Care home information
Step-forward support services
129 Millfield Road, Birmingham, B20 1EA — Nursing Home
Care Quality Commission (CQC) assessment
How Step-forward support services was rated
Rating published 12/07/2019. Read the full inspection report.
- 5 bedsRegistered capacity
- BirminghamCouncil for care funding
- 07411 381412Care home's own number
- Ignite Health And Home Care Services LtdOperator
- 20th September 2016Registered since
- Ignite Health And Home Care Services LtdRegistered provider
Care offered
Care types at Step-forward support services
Step-forward support services is a Nursing Home in Birmingham, offering Nursing and Mental Health care.
Step-forward support services was registered with the Care Quality Commission in September 2016. It is run by Ignite Health And Home Care Services Ltd, a company registered at Companies House (number 07438129). Ignite Health And Home Care Services Ltd runs 2 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults and people with mental health conditions. Alongside accommodation, its registered activities include treatment of disease, disorder or injury.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Step-forward support services? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Birmingham?
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View details →Same operator
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Free callback
Considering Step-forward support services? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Step-forward support services
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Step-forward support services been given by the regulator?
The Care Quality Commission rated Step-forward support services "Good" overall, in its most recent report, published July 2019.
What types of care does Step-forward support services provide?
Step-forward support services provides Nursing and Mental Health care.
How many beds does Step-forward support services have?
Step-forward support services is registered for 5 beds with the Care Quality Commission.
Who runs Step-forward support services?
Step-forward support services is run by Ignite Health And Home Care Services Ltd, a company registered at Companies House (number 07438129). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was Step-forward support services registered with CQC?
Step-forward support services has been registered with the Care Quality Commission since September 2016. Its provider, Ignite Health And Home Care Services Ltd, has held CQC registration since April 2012.
Who does Step-forward support services care for?
CQC registers Step-forward support services to care for older people, younger adults and people with mental health conditions.
Does Step-forward support services provide nursing care?
Yes. Step-forward support services is registered with CQC as a care home with nursing, so it can meet nursing needs on site.
Which council covers Step-forward support services?
Step-forward support services is in the Birmingham council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Step-forward support services?
For many families, yes. A live-in carer supports one person at home one-to-one in Birmingham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.