✧ Care home information
Step Forward Support
24 Devonshire Road, Birmingham, B20 2PQ — Care Home
Care Quality Commission (CQC) assessment
How Step Forward Support was rated
Rating published 18/03/2022. Read the full inspection report.
- 5 bedsRegistered capacity
- BirminghamCouncil for care funding
- Ignite Health And Home Care Services LtdOperator
- 3rd July 2020Registered since
- Ignite Health And Home Care Services LtdRegistered provider
Care offered
Care types at Step Forward Support
Step Forward Support is a Care Home in Birmingham, offering Residential, Learning Disability and Mental Health care.
Step Forward Support was registered with the Care Quality Commission in July 2020. It is run by Ignite Health And Home Care Services Ltd, a company registered at Companies House (number 07438129). Ignite Health And Home Care Services Ltd runs 2 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults, people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Step Forward Support? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Birmingham?
Nearby
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View details →Same operator
More care homes run by Ignite Health And Home Care Services Ltd
Other Ignite Health And Home Care Services Ltd homes in the West Midlands, nearest first.
Free callback
Considering Step Forward Support? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Step Forward Support
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Step Forward Support been given by the regulator?
The Care Quality Commission rated Step Forward Support "Good" overall, in its most recent report, published March 2022.
What types of care does Step Forward Support provide?
Step Forward Support provides Residential, Learning Disability and Mental Health care.
How many beds does Step Forward Support have?
Step Forward Support is registered for 5 beds with the Care Quality Commission.
Who runs Step Forward Support?
Step Forward Support is run by Ignite Health And Home Care Services Ltd, a company registered at Companies House (number 07438129). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was Step Forward Support registered with CQC?
Step Forward Support has been registered with the Care Quality Commission since July 2020. Its provider, Ignite Health And Home Care Services Ltd, has held CQC registration since April 2012.
Who does Step Forward Support care for?
CQC registers Step Forward Support to care for older people, younger adults, people with mental health conditions and people with learning disabilities or autism.
Does Step Forward Support provide nursing care?
No. Step Forward Support is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Step Forward Support?
Step Forward Support is in the Birmingham council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Step Forward Support?
For many families, yes. A live-in carer supports one person at home one-to-one in Birmingham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.