✧ Care home information
Normandy House
2 Laser Close, Shenley Lodge, Milton Keynes, MK5 7AZ — Care Home

Care Quality Commission (CQC) assessment
How Normandy House was rated
Rating published 13/11/2019. Read the full inspection report.
- 6 bedsRegistered capacity
- Milton KeynesCouncil for care funding
- 01908 673974Care home's own number
- CareTech Community ServicesOperator
- 25th November 2010Registered since
- CareTech Community Services LimitedRegistered provider
Care offered
Care types at Normandy House
Normandy House is a Care Home in Milton Keynes, offering Residential, Dementia and Learning Disability care.
Normandy House was registered with the Care Quality Commission in November 2010. It is run by CareTech Community Services Limited, a company registered at Companies House (number 02804415). CareTech Community Services Limited runs 21 care homes in England registered with CQC.
CQC registers the home to care for people living with dementia and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Normandy House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Milton Keynes?
Nearby
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Waterhall Care Home
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View details →Same operator
More care homes run by CareTech Community Services
Other CareTech Community Services homes in the South East, nearest first.
Free callback
Considering Normandy House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Normandy House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Normandy House been given by the regulator?
The Care Quality Commission rated Normandy House "Requires improvement" overall, in its most recent report, published November 2019.
What types of care does Normandy House provide?
Normandy House provides Residential, Dementia and Learning Disability care.
How many beds does Normandy House have?
Normandy House is registered for 6 beds with the Care Quality Commission.
Who runs Normandy House?
Normandy House is run by CareTech Community Services Limited, a company registered at Companies House (number 02804415). The provider runs 21 care homes in England registered with the Care Quality Commission.
When was Normandy House registered with CQC?
Normandy House has been registered with the Care Quality Commission since November 2010. Its provider, CareTech Community Services Limited, has held CQC registration since October 2010.
Who does Normandy House care for?
CQC registers Normandy House to care for people living with dementia and people with learning disabilities or autism.
Does Normandy House provide nursing care?
No. Normandy House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Normandy House?
Normandy House is in the Milton Keynes council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Normandy House?
For many families, yes. A live-in carer supports one person at home one-to-one in Milton Keynes, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.