✧ Care home information
The Willows Care Home
Heathercroft, Great Linford, Milton Keynes, MK14 5EG — Care Home
Care Quality Commission (CQC) assessment
How The Willows Care Home was rated
Rating published 09/04/2025. Read the full inspection report.
- 130 bedsRegistered capacity
- Milton KeynesCouncil for care funding
- 01908 679505Care home's own number
- Excelcare HoldingsOperator
- 21st January 2011Registered since
- Willows Care Centre Limited, EC1R 5HLRegistered provider
Care offered
Care types at The Willows Care Home
Serving Milton Keynes, Buckinghamshire, The Willows Care Home offers Nursing, Dementia and Respite care, and has been registered with the CQC since 21st January 2011.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering The Willows Care Home? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Milton Keynes?
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Kents Hill Care Home
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View details →Same operator
More care homes run by Excelcare Holdings
Other Excelcare Holdings homes in the South East, nearest first.
Free callback
Considering The Willows Care Home? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Willows Care Home
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Willows Care Home been given by the regulator?
The Willows Care Home was given an overall rating of "Good" by the CQC in April 2023.
What types of care does The Willows Care Home provide?
The care types on offer at The Willows Care Home include Nursing, Dementia and Respite.
How many rooms does The Willows Care Home have?
There are 130 rooms at The Willows Care Home.
How much does The Willows Care Home cost?
Prices for The Willows Care Home start from £1,200.00 per week.
Who owns The Willows Care Home?
The Willows Care Home is run by Excelcare Holdings.
Does The Willows Care Home provide Residential care?
No. The Willows Care Home does not offer Residential care.
Does The Willows Care Home offer Respite care?
Yes. The Willows Care Home does offer Respite care.
Does The Willows Care Home provide care for people with Dementia?
Yes. The Willows Care Home does provide care for people with Dementia.
What Local Authority does The Willows Care Home come under?
The relevant local authority for The Willows Care Home is Milton Keynes.
Who is the manager at The Willows Care Home?
Dionne Quy is the manager of The Willows Care Home.