✧ Care home information
Bay Tree House
423 Unthank Road, Norwich, NR4 7QB — Care Home
Care Quality Commission (CQC) assessment
How Bay Tree House was rated
Rating published 16/09/2022. Read the full inspection report.
- 16 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01603 458503Care home's own number
- The Hanley Care Group LimitedOperator
- 6th November 2020Registered since
Care offered
Care types at Bay Tree House
Serving Norwich, Norfolk, Bay Tree House offers Residential, Dementia and Respite care, and has been registered with the CQC since 6th November 2020.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering Bay Tree House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Norwich?
Nearby
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View details →Same operator
More care homes run by The Hanley Care Group Limited
Other The Hanley Care Group Limited homes in the East of England, nearest first.
Free callback
Considering Bay Tree House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Bay Tree House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Bay Tree House been given by the regulator?
Bay Tree House was given an overall rating of "Requires Improvement" by the CQC in September 2022.
What types of care does Bay Tree House provide?
The care types on offer at Bay Tree House include Residential, Dementia and Respite.
How many rooms does Bay Tree House have?
Bay Tree House is registered for 16 rooms.
Who owns Bay Tree House?
Bay Tree House is run by The Hanley Care Group Limited.
Does Bay Tree House provide Residential care?
Bay Tree House does offer Residential care.
Does Bay Tree House offer Respite care?
Yes. Bay Tree House does offer Respite care.
Does Bay Tree House provide care for people with Dementia?
Dementia is one of the care types Bay Tree House offers.
What Local Authority does Bay Tree House come under?
The relevant local authority for Bay Tree House is Norfolk.