✧ Care home information

Cromwell House

Cecil Road, Norwich, NR1 2QJ — Care Home

Requires improvement — overall rating

Call for detailsAvailability
2Care types offered
Cromwell House

Care Quality Commission (CQC) assessment

How Cromwell House was rated

Rating published 18/01/2024. Read the full inspection report.

  • 38 bedsRegistered capacity
  • NorfolkCouncil for care funding
  • 0345 685 0000Care home's own number
  • MHAOperator
  • 22nd December 2010Registered since
  • Methodist Homes, DE1 2EQRegistered provider

Care offered

Care types at Cromwell House

Cromwell House is a Care Home in Norwich, Norfolk, offering Residential and Respite care.

In more detail

Support and specialisms

Support for

  • Companionship
  • Personal care

Disability support

  • Physically Frail
  • Walking Frame

Medication support

  • By Mouth

An alternative worth knowing about

Considering Cromwell House? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Norwich?

Nearby

Other care homes near Norwich

Same operator

More care homes run by MHA

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Considering Cromwell House? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

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Common questions

Questions about Cromwell House

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has Cromwell House been given by the regulator?

The Care Quality Commission rated Cromwell House "Requires improvement" overall, in its most recent report, published January 2024.

What types of care does Cromwell House provide?

Cromwell House provides Residential and Respite care.

How much does Cromwell House cost?

Prices for Cromwell House start from £848.00 per week.

Who owns Cromwell House?

MHA is the operator of Cromwell House.

Does Cromwell House provide Residential care?

Cromwell House does offer Residential care.

Does Cromwell House offer Respite care?

Cromwell House does offer Respite care.

Does Cromwell House provide care for people with Dementia?

Dementia is not something Cromwell House currently offers.

What Local Authority does Cromwell House come under?

Cromwell House falls under the local authority area of Norfolk.

Does Cromwell House accept local authority clients?

Local Authority-funded clients are accepted at Cromwell House.

Who is the manager at Cromwell House?

Jennifer Howes is the manager of Cromwell House.

Read what families say about us →

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  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

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