✧ Care home information
The Oaks
Hartrigg Oaks, Lucombe Way, New Earswick, York, YO32 4DS — Care Home

Care Quality Commission (CQC) assessment
How The Oaks was rated
- 43 bedsRegistered capacity
- YorkCouncil for care funding
- 01723 340290Care home's own number
- Joseph Rowntree Housing TrustOperator
- 17th January 2020Registered since
- Joseph Rowntree Housing Trust, YO30 6WPRegistered provider
Care offered
Care types at The Oaks
The Oaks, based in York, North Yorkshire, delivers Residential, Nursing, Dementia and Respite care, and holds an overall CQC rating of "Good".
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering The Oaks? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in York?
Nearby
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Mossdale Residence
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View details →Same operator
More care homes run by Joseph Rowntree Housing Trust
Other Joseph Rowntree Housing Trust homes in Yorkshire, nearest first.
Free callback
Considering The Oaks? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Oaks
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Oaks been given by the regulator?
The Oaks was given an overall rating of "Good" by the CQC in January 2023.
What types of care does The Oaks provide?
The care types on offer at The Oaks include Residential, Nursing, Dementia and Respite.
How many rooms does The Oaks have?
The Oaks is registered for 43 rooms.
How much does The Oaks cost?
Fees at The Oaks begin at £1,137.00 a week.
Who owns The Oaks?
The Oaks is run by Joseph Rowntree Housing Trust.
Does The Oaks provide Residential care?
Yes. The Oaks does offer Residential care.
Does The Oaks offer Respite care?
Yes. The Oaks does offer Respite care.
Does The Oaks provide care for people with Dementia?
Dementia is one of the care types The Oaks offers.
What Local Authority does The Oaks come under?
The Oaks falls under the local authority area of York.
Does The Oaks accept local authority clients?
Local Authority-funded clients are accepted at The Oaks.
Does The Oaks accept NHS Continuing Healthcare clients?
NHS Continuing Healthcare clients are accepted at The Oaks.
Who is the manager at The Oaks?
The registered manager at The Oaks is Alison Leaf.