✧ Care home information
Primrose House
45 Atlantic Way, Westward Ho, Bideford, EX39 1JD — Care Home
Care Quality Commission (CQC) assessment
How Primrose House was rated
Rating published 28/03/2023. Read the full inspection report.
- 30 bedsRegistered capacity
- DevonCouncil for care funding
- 01237 488023Care home's own number
- Stonehaven Care GroupOperator
- 24th October 2016Registered since
- Stonehaven (Healthcare) Ltd, TQ13 7UPRegistered provider
Care offered
Care types at Primrose House
Primrose House, based in Bideford, Devon, delivers Residential, Dementia and Respite care, and holds an overall CQC rating of "Good".
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Primrose House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Bideford?
Nearby
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Herons Lea Residential Home Limited
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The Warren Nursing Home
Bideford · under a mile away
View details →Same operator
More care homes run by Stonehaven Care Group
Other Stonehaven Care Group homes in the South West, nearest first.
Free callback
Considering Primrose House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Primrose House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Primrose House been given by the regulator?
Primrose House holds an overall CQC rating of "Good", last assessed in March 2023.
What types of care does Primrose House provide?
Primrose House's care offering covers Residential, Dementia and Respite care.
How many rooms does Primrose House have?
Primrose House is registered for 30 rooms.
How much does Primrose House cost?
Fees at Primrose House begin at £825.00 a week.
Who owns Primrose House?
Primrose House is run by Stonehaven Care Group.
Does Primrose House provide Residential care?
Residential care is one of the care types Primrose House offers.
Does Primrose House offer Respite care?
Respite care is one of the care types Primrose House offers.
Does Primrose House provide care for people with Dementia?
Yes. Primrose House does provide care for people with Dementia.
What Local Authority does Primrose House come under?
The relevant local authority for Primrose House is Devon.