✧ Care home information

Primrose House

45 Atlantic Way, Westward Ho, Bideford, EX39 1JD — Care Home

Good — overall rating

YesAvailability
3Care types offered
Primrose House

Regulator assessment

How Primrose House was rated

Last inspected 14th March 2023.

  • 01237 488023Care home's own number
  • Stonehaven Care GroupOperator
  • 24th October 2016Registered since
  • Stonehaven (Healthcare) Ltd, TQ13 7UPRegistered provider

Care offered

Care types at Primrose House

Primrose House is a Care Home located in Westward Ho, Bideford, Devon that provides Residential, Dementia and Respite care.

In more detail

Support and specialisms

Support for

  • Companionship
  • Convalescence
  • Palliative
  • Personal care
  • Physiotherapy

Disability support

  • Hearing Impairment
  • Physical Disability
  • Speech Impairment
  • Visual Impairment

An alternative worth knowing about

Considering Primrose House? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

We also arrange live-in care in Bideford.

Visit Primrose House's official website →

Common questions

Questions about Primrose House

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has Primrose House been given by the regulator?

Primrose House was given an overall rating of "Good" by the CQC in March 2023.

What types of care does Primrose House provide?

Primrose House provides Residential, Dementia and Respite care.

How many rooms does Primrose House have?

Primrose House has 30 rooms.

How much does Primrose House cost?

Prices for Primrose House start from £825.00 per week.

Who owns Primrose House?

Primrose House is owned by Stonehaven Care Group.

Does Primrose House provide Residential care?

Yes. Primrose House does offer Residential care.

Does Primrose House offer Respite care?

Yes. Primrose House does offer Respite care.

Does Primrose House provide care for people with Dementia?

Yes. Primrose House does provide care for people with Dementia.

What Local Authority does Primrose House come under?

Primrose House comes under Devon.

Read what families say about us →

Free, no-obligation call back

Find the right carer in the South West

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

Care cost calculator

About your loved one

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Step 1 of 4