✧ Care home information
West Cliff Hall
West Street, Hythe, Southampton, SO45 6AA — Care Home

Care Quality Commission (CQC) assessment
How West Cliff Hall was rated
Rating published 25/01/2018. Read the full inspection report.
- 59 bedsRegistered capacity
- HampshireCouncil for care funding
- 023 8084 4938Care home's own number
- Hartford CareOperator
- 11th January 2016Registered since
- Hartford Care (5) Limited, RG21 7JERegistered provider
Care offered
Care types at West Cliff Hall
Located in Southampton, Hampshire, West Cliff Hall provides Residential, Dementia and Respite care, run by Hartford Care.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Nursing specialisms
Medication support
An alternative worth knowing about
Considering West Cliff Hall? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Southampton?
Nearby
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Springfield House Care Home
Southampton · 2.3 miles away
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South Haven Lodge Care Home
Southampton · 2.3 miles away
View details →Same operator
More care homes run by Hartford Care
Other Hartford Care homes in the South East, nearest first.
Free callback
Considering West Cliff Hall? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about West Cliff Hall
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has West Cliff Hall been given by the regulator?
West Cliff Hall was given an overall rating of "Requires Improvement" by the CQC in January 2021.
What types of care does West Cliff Hall provide?
West Cliff Hall provides Residential, Dementia and Respite care.
How many rooms does West Cliff Hall have?
West Cliff Hall has 59 rooms.
How much does West Cliff Hall cost?
Prices for West Cliff Hall start from £1,275.00 per week.
Who owns West Cliff Hall?
Hartford Care is the operator of West Cliff Hall.
Does West Cliff Hall provide Residential care?
Residential care is one of the care types West Cliff Hall offers.
Does West Cliff Hall offer Respite care?
Respite care is one of the care types West Cliff Hall offers.
Does West Cliff Hall provide care for people with Dementia?
West Cliff Hall does provide care for people with Dementia.
What Local Authority does West Cliff Hall come under?
West Cliff Hall comes under Hampshire.
Does West Cliff Hall accept local authority clients?
West Cliff Hall does not take Local Authority-funded placements.
Does West Cliff Hall accept NHS Continuing Healthcare clients?
West Cliff Hall accepts NHS Continuing Healthcare clients.
Who is the manager at West Cliff Hall?
West Cliff Hall's manager is Abbey Doyle.