✧ Care home information
Wallace House
Ravensworth Road, Dunston, Gateshead, NE11 9AE — Care Home

Care Quality Commission (CQC) assessment
How Wallace House was rated
Rating published 11/10/2023. Read the full inspection report.
- 40 bedsRegistered capacity
- GatesheadCouncil for care funding
- 01914 603031Care home's own number
- Akari Care LimitedOperator
- 1st November 2011Registered since
- Akari Care Limited, LS1 6AGRegistered provider
Care offered
Care types at Wallace House
Located in Gateshead, Tyne and Wear, Wallace House provides Residential, Nursing, Dementia and Respite care, run by Akari Care Limited.
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Medication support
An alternative worth knowing about
Considering Wallace House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Gateshead?
Nearby
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Westwood Lodge Care Home
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Tyne Grange (Complex Needs Care)
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Bowland Lodge
Newcastle Upon Tyne · 1.3 miles away
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Chase Park Neuro Centre
Newcastle Upon Tyne · 1.6 miles away
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Springfield House
Low Fell · 1.7 miles away
View details →Same operator
More care homes run by Akari Care Limited
Other Akari Care Limited homes in the North East, nearest first.
Free callback
Considering Wallace House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Wallace House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Wallace House been given by the regulator?
Wallace House holds an overall CQC rating of "Requires Improvement", last assessed in November 2022.
What types of care does Wallace House provide?
Wallace House's care offering covers Residential, Nursing, Dementia and Respite care.
How many rooms does Wallace House have?
There are 40 rooms at Wallace House.
Who owns Wallace House?
Akari Care Limited is the operator of Wallace House.
Does Wallace House provide Residential care?
Yes. Wallace House does offer Residential care.
Does Wallace House offer Respite care?
Wallace House does offer Respite care.
Does Wallace House provide care for people with Dementia?
Dementia is one of the care types Wallace House offers.
What Local Authority does Wallace House come under?
The relevant local authority for Wallace House is Gateshead.