✧ Care home information

The Hazelwell

Oldfield Road, Heswall, Wirral, CH60 6SE — Care Home

Good — overall rating

YesAvailability
4Care types offered
The Hazelwell

Care Quality Commission (CQC) assessment

How The Hazelwell was rated

Rating published 11/03/2025. Read the full inspection report.

  • 55 bedsRegistered capacity
  • WirralCouncil for care funding
  • 01513 429654Care home's own number
  • 20th June 2016Registered since
  • Heswall Care Limited, SL1 7LURegistered provider

Care offered

Care types at The Hazelwell

Located in Wirral, Merseyside, The Hazelwell provides Residential, Nursing, Dementia and Respite care.

In more detail

Support and specialisms

Support for

  • Companionship
  • Personal care

Disability support

  • Physical Disability
  • Physically Frail
  • Walking Frame

Dementia specialisms

Nursing specialisms

Medication support

  • By Mouth
  • Change Catheter
  • Injection
  • Suppository

An alternative worth knowing about

Considering The Hazelwell? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Wirral?

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Considering The Hazelwell? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

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Common questions

Questions about The Hazelwell

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has The Hazelwell been given by the regulator?

The Hazelwell holds an overall CQC rating of "Requires Improvement", last assessed in August 2021.

What types of care does The Hazelwell provide?

The Hazelwell provides Residential, Nursing, Dementia and Respite care.

How many rooms does The Hazelwell have?

The Hazelwell is registered for 55 rooms.

How much does The Hazelwell cost?

Prices for The Hazelwell start from £1,200.00 per week.

Does The Hazelwell provide Residential care?

The Hazelwell does offer Residential care.

Does The Hazelwell offer Respite care?

Respite care is one of the care types The Hazelwell offers.

Does The Hazelwell provide care for people with Dementia?

Dementia is one of the care types The Hazelwell offers.

What Local Authority does The Hazelwell come under?

The Hazelwell comes under Wirral.

Does The Hazelwell accept local authority clients?

The Hazelwell accepts Local Authority clients.

Does The Hazelwell accept NHS Continuing Healthcare clients?

NHS Continuing Healthcare clients are accepted at The Hazelwell.

Who is the manager at The Hazelwell?

The Hazelwell's manager is Simon Paul.

Read what families say about us →

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Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

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We'll only use your details to contact you about your care enquiry. See our privacy policy.

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Find the right carer

Enhanced DBS-checked carers
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Award-winning care team
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