✧ Care home information
Primrose House
2 Crowhall Lane, Felling, Gateshead, NE10 9PU — Care Home
Regulator assessment
How Primrose House was rated
Last inspected 10th November 2022.
- 0191 495 0585Care home's own number
- Exclusive Care GroupOperator
- 4th November 2015Registered since
- Primrose House Ltd, NE10 9PURegistered provider
Care offered
Care types at Primrose House
Primrose House is a Care Home located in Felling, Gateshead, Tyne and Wear that provides Nursing, Dementia and Respite care.
In more detail
Support and specialisms
Support for
Disability support
Dementia specialisms
Nursing specialisms
An alternative worth knowing about
Considering Primrose House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
We also arrange live-in care in Gateshead.
Common questions
Questions about Primrose House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Primrose House been given by the regulator?
Primrose House was given an overall rating of "Requires Improvement" by the CQC in December 2022.
What types of care does Primrose House provide?
Primrose House provides Nursing, Dementia and Respite care.
How many rooms does Primrose House have?
Primrose House has 65 rooms.
Who owns Primrose House?
Primrose House is owned by Exclusive Care Group.
Does Primrose House provide Residential care?
No. Primrose House does not offer Residential care.
Does Primrose House offer Respite care?
Yes. Primrose House does offer Respite care.
Does Primrose House provide care for people with Dementia?
Yes. Primrose House does provide care for people with Dementia.
What Local Authority does Primrose House come under?
Primrose House comes under Gateshead.