✧ Care home information
16 Balnacraig Avenue (The Leaves)
Neasden, London, NW10 1TH — Care Home

Care Quality Commission (CQC) assessment
How 16 Balnacraig Avenue (The Leaves) was rated
Rating published 03/10/2019. Read the full inspection report.
- 7 bedsRegistered capacity
- BrentCouncil for care funding
- 020 8450 8906Care home's own number
- VoyageOperator
- 20th December 2010Registered since
- Voyage 1 LimitedRegistered provider
Care offered
Care types at 16 Balnacraig Avenue (The Leaves)
16 Balnacraig Avenue (The Leaves) is a Care Home in London, offering Residential, Learning Disability and Physical Disability care.
16 Balnacraig Avenue (The Leaves) was registered with the Care Quality Commission in December 2010. It is run by Voyage 1 Limited, a company registered at Companies House (number 02215899). Voyage 1 Limited runs 245 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults, people with physical disabilities and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering 16 Balnacraig Avenue (The Leaves)? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in London?
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More care homes run by Voyage
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Free callback
Considering 16 Balnacraig Avenue (The Leaves)? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about 16 Balnacraig Avenue (The Leaves)
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0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has 16 Balnacraig Avenue (The Leaves) been given by the regulator?
The Care Quality Commission rated 16 Balnacraig Avenue (The Leaves) "Good" overall, in its most recent report, published October 2019.
What types of care does 16 Balnacraig Avenue (The Leaves) provide?
16 Balnacraig Avenue (The Leaves) provides Residential, Learning Disability and Physical Disability care.
How many beds does 16 Balnacraig Avenue (The Leaves) have?
16 Balnacraig Avenue (The Leaves) is registered for 7 beds with the Care Quality Commission.
Who runs 16 Balnacraig Avenue (The Leaves)?
16 Balnacraig Avenue (The Leaves) is run by Voyage 1 Limited, a company registered at Companies House (number 02215899). The provider runs 245 care homes in England registered with the Care Quality Commission.
When was 16 Balnacraig Avenue (The Leaves) registered with CQC?
16 Balnacraig Avenue (The Leaves) has been registered with the Care Quality Commission since December 2010. Its provider, Voyage 1 Limited, has held CQC registration since October 2010.
Who does 16 Balnacraig Avenue (The Leaves) care for?
CQC registers 16 Balnacraig Avenue (The Leaves) to care for older people, younger adults, people with physical disabilities and people with learning disabilities or autism.
Does 16 Balnacraig Avenue (The Leaves) provide nursing care?
No. 16 Balnacraig Avenue (The Leaves) is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers 16 Balnacraig Avenue (The Leaves)?
16 Balnacraig Avenue (The Leaves) is in the Brent council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to 16 Balnacraig Avenue (The Leaves)?
For many families, yes. A live-in carer supports one person at home one-to-one in London, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.