✧ Care home information
Jack Simpson House
North Street, Heavitree, Exeter, EX1 2RH — Care Home

Care Quality Commission (CQC) assessment
How Jack Simpson House was rated
Rating published 01/03/2024. Read the full inspection report.
- 35 bedsRegistered capacity
- DevonCouncil for care funding
- 01392 686486Care home's own number
- Highlands Borders Care Home LimitedOperator
- 30th June 2017Registered since
- Highlands Borders Care Home Limited, EX2 4LSRegistered provider
Care offered
Care types at Jack Simpson House
Jack Simpson House, based in Exeter, Devon, delivers Residential, Dementia and Respite care, and holds an overall CQC rating of "Good".
In more detail
Support and specialisms
Support for
Disability support
Dementia care
Dementia specialisms
Nursing specialisms
Medication support
An alternative worth knowing about
Considering Jack Simpson House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Exeter?
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Highlands Care Home
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View details →Free callback
Considering Jack Simpson House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Jack Simpson House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Jack Simpson House been given by the regulator?
Jack Simpson House was given an overall rating of "Good" by the CQC in April 2018.
What types of care does Jack Simpson House provide?
Jack Simpson House's care offering covers Residential, Dementia and Respite care.
How many rooms does Jack Simpson House have?
Jack Simpson House has 35 rooms.
How much does Jack Simpson House cost?
Prices for Jack Simpson House start from £750.00 per week.
Who owns Jack Simpson House?
Jack Simpson House is run by Highlands Borders Care Home Limited.
Does Jack Simpson House provide Residential care?
Residential care is one of the care types Jack Simpson House offers.
Does Jack Simpson House offer Respite care?
Jack Simpson House does offer Respite care.
Does Jack Simpson House provide care for people with Dementia?
Jack Simpson House does provide care for people with Dementia.
What Local Authority does Jack Simpson House come under?
The relevant local authority for Jack Simpson House is Devon.
Does Jack Simpson House accept local authority clients?
Jack Simpson House accepts Local Authority clients.