✧ Care home information
Whiston House
Whiston Avenue, Bethersden, Ashford, TN26 3LA — Care Home
Care Quality Commission (CQC) assessment
How Whiston House was rated
Rating published 13/11/2019. Read the full inspection report.
- 15 bedsRegistered capacity
- KentCouncil for care funding
- 01233 820912Care home's own number
- CareTech Community ServicesOperator
- 25th November 2010Registered since
- Caretech Community Services (No.2) LimitedRegistered provider
Care offered
Care types at Whiston House
Whiston House is a Care Home in Ashford, Kent, offering Residential, Learning Disability and Mental Health care.
Whiston House was registered with the Care Quality Commission in November 2010. It is run by Caretech Community Services (No.2) Limited, a company registered at Companies House (number 03894564). Caretech Community Services (No.2) Limited runs 24 care homes in England registered with CQC.
CQC registers the home to care for people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Whiston House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Ashford?
Nearby
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Southfields
Ashford · 4.8 miles away
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Park View Care Centre
Ashford · 5.0 miles away
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Warren Lodge Care Home
Ashford · 5.4 miles away
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Heathfield Residential Home
Ashford · 5.9 miles away
View details →
Larchmere House Nursing Home
Cranbrook · 6.7 miles away
View details →Same operator
More care homes run by CareTech Community Services
Other CareTech Community Services homes in the South East, nearest first.
Free callback
Considering Whiston House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Whiston House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Whiston House been given by the regulator?
The Care Quality Commission rated Whiston House "Good" overall, in its most recent report, published November 2019.
What types of care does Whiston House provide?
Whiston House provides Residential, Learning Disability and Mental Health care.
How many beds does Whiston House have?
Whiston House is registered for 15 beds with the Care Quality Commission.
Who runs Whiston House?
Whiston House is run by Caretech Community Services (No.2) Limited, a company registered at Companies House (number 03894564). The provider runs 24 care homes in England registered with the Care Quality Commission.
When was Whiston House registered with CQC?
Whiston House has been registered with the Care Quality Commission since November 2010. Its provider, Caretech Community Services (No.2) Limited, has held CQC registration since October 2010.
Who does Whiston House care for?
CQC registers Whiston House to care for people with mental health conditions and people with learning disabilities or autism.
Does Whiston House provide nursing care?
No. Whiston House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Whiston House?
Whiston House is in the Kent council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Whiston House?
For many families, yes. A live-in carer supports one person at home one-to-one in Ashford, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.