✧ Care home information
Whetstone Hey Residential Home
Whetstone Hey, Old Chester Road, Great Sutton, Ellesmere Port, CH66 3JX — Care Home
Care Quality Commission (CQC) assessment
How Whetstone Hey Residential Home was rated
Rating published 23/08/2019. Read the full inspection report.
- 40 bedsRegistered capacity
- Cheshire West and ChesterCouncil for care funding
- 01513 396233Care home's own number
- Minster Care GroupOperator
- 12th June 2025Registered since
- Croftwood Care (Cheshire) LimitedRegistered provider
Care offered
Care types at Whetstone Hey Residential Home
Whetstone Hey Residential Home is a Care Home in Ellesmere Port, offering Residential and Dementia care.
Whetstone Hey Residential Home was registered with the Care Quality Commission in June 2025. It is run by Croftwood Care (Cheshire) Limited, a company registered at Companies House (number 10265522). Croftwood Care (Cheshire) Limited runs 9 care homes in England registered with CQC, and is part of the Minster Care Group group.
CQC registers the home to care for older people, younger adults and people living with dementia.
Its current rating was inherited from the home's previous registration, which CQC does when a home changes provider. It reflects an inspection under the earlier owner until CQC inspects the home again.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Whetstone Hey Residential Home? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Ellesmere Port?
Nearby
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Thornton House Residential Home
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The Old Rectory Nursing Home
Chester · 1.5 miles away
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The Chapel House Nursing Home
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Plessington Court
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Weatherstones House Nursing Home
Neston · 4.0 miles away
View details →Same operator
More care homes run by Minster Care Group
Other Minster Care Group homes in the North West, nearest first.
Free callback
Considering Whetstone Hey Residential Home? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Whetstone Hey Residential Home
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0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Whetstone Hey Residential Home been given by the regulator?
The Care Quality Commission rated Whetstone Hey Residential Home "Good" overall, in its most recent report, published August 2019.
What types of care does Whetstone Hey Residential Home provide?
Whetstone Hey Residential Home provides Residential and Dementia care.
How many beds does Whetstone Hey Residential Home have?
Whetstone Hey Residential Home is registered for 40 beds with the Care Quality Commission.
Who runs Whetstone Hey Residential Home?
Whetstone Hey Residential Home is run by Croftwood Care (Cheshire) Limited, a company registered at Companies House (number 10265522). The provider runs 9 care homes in England registered with the Care Quality Commission and is part of the Minster Care Group group.
When was Whetstone Hey Residential Home registered with CQC?
Whetstone Hey Residential Home has been registered with the Care Quality Commission since June 2025. Its provider, Croftwood Care (Cheshire) Limited, has held CQC registration since November 2016.
Who does Whetstone Hey Residential Home care for?
CQC registers Whetstone Hey Residential Home to care for older people, younger adults and people living with dementia.
Does Whetstone Hey Residential Home provide nursing care?
No. Whetstone Hey Residential Home is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Whetstone Hey Residential Home?
Whetstone Hey Residential Home is in the Cheshire West and Chester council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Whetstone Hey Residential Home?
For many families, yes. A live-in carer supports one person at home one-to-one in Ellesmere Port, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.