✧ Care home information
Welcome House - The Chestnuts
10 Watts Avenue, Rochester, ME1 1RX — Care Home
Care Quality Commission (CQC) assessment
How Welcome House - The Chestnuts was rated
Rating published 25/09/2025. Read the full inspection report.
- 15 bedsRegistered capacity
- MedwayCouncil for care funding
- 01634 842084Care home's own number
- Toqeer AslamOperator
- 24th January 2011Registered since
- Toqeer AslamRegistered provider
Care offered
Care types at Welcome House - The Chestnuts
Welcome House - The Chestnuts is a Care Home in Rochester, offering Residential and Mental Health care.
Welcome House - The Chestnuts was registered with the Care Quality Commission in January 2011. It is run by Toqeer Aslam, an individual registered as a care provider. Toqeer Aslam runs 5 care homes in England registered with CQC.
CQC registers the home to care for people with mental health conditions.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Welcome House - The Chestnuts? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Rochester?
Nearby
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Winchester House
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Victory Care Home
Chatham · 2.3 miles away
View details →Same operator
More care homes run by Toqeer Aslam
Other Toqeer Aslam homes in the South East, nearest first.
Free callback
Considering Welcome House - The Chestnuts? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Welcome House - The Chestnuts
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Welcome House - The Chestnuts been given by the regulator?
The Care Quality Commission rated Welcome House - The Chestnuts "Inadequate" overall, in its most recent report, published September 2025.
What types of care does Welcome House - The Chestnuts provide?
Welcome House - The Chestnuts provides Residential and Mental Health care.
How many beds does Welcome House - The Chestnuts have?
Welcome House - The Chestnuts is registered for 15 beds with the Care Quality Commission.
Who runs Welcome House - The Chestnuts?
Welcome House - The Chestnuts is run by Toqeer Aslam, an individual registered as a care provider. The provider runs 5 care homes in England registered with the Care Quality Commission.
When was Welcome House - The Chestnuts registered with CQC?
Welcome House - The Chestnuts has been registered with the Care Quality Commission since January 2011. Its provider, Toqeer Aslam, has held CQC registration since October 2010.
Who does Welcome House - The Chestnuts care for?
CQC registers Welcome House - The Chestnuts to care for people with mental health conditions.
Does Welcome House - The Chestnuts provide nursing care?
No. Welcome House - The Chestnuts is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Welcome House - The Chestnuts?
Welcome House - The Chestnuts is in the Medway council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Welcome House - The Chestnuts?
For many families, yes. A live-in carer supports one person at home one-to-one in Rochester, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.