✧ Care home information
The Willows
4 Old Grove Close, Hindhead, GU26 6GG — Care Home
Care Quality Commission (CQC) assessment
How The Willows was rated
Rating published 21/08/2019. Read the full inspection report.
- 10 bedsRegistered capacity
- SurreyCouncil for care funding
- 01428 609851Care home's own number
- VoyageOperator
- 18th June 2014Registered since
- Voyage 1 LimitedRegistered provider
Care offered
Care types at The Willows
The Willows is a Care Home in Hindhead, Surrey, offering Residential, Sensory Impairment, Learning Disability and Physical Disability care.
The Willows was registered with the Care Quality Commission in June 2014. It is run by Voyage 1 Limited, a company registered at Companies House (number 02215899). Voyage 1 Limited runs 245 care homes in England registered with CQC.
CQC registers the home to care for younger adults, people with physical disabilities, people with sensory impairments and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering The Willows? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Hindhead?
Nearby
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Weyspring Park
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View details →
Tilford Care & Nursing Home
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Surrey Heights
Godalming · 4.9 miles away
View details →Same operator
More care homes run by Voyage
Other Voyage homes in the South East, nearest first.
Free callback
Considering The Willows? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Willows
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Willows been given by the regulator?
The Care Quality Commission rated The Willows "Good" overall, in its most recent report, published August 2019.
What types of care does The Willows provide?
The Willows provides Residential, Sensory Impairment, Learning Disability and Physical Disability care.
How many beds does The Willows have?
The Willows is registered for 10 beds with the Care Quality Commission.
Who runs The Willows?
The Willows is run by Voyage 1 Limited, a company registered at Companies House (number 02215899). The provider runs 245 care homes in England registered with the Care Quality Commission.
When was The Willows registered with CQC?
The Willows has been registered with the Care Quality Commission since June 2014. Its provider, Voyage 1 Limited, has held CQC registration since October 2010.
Who does The Willows care for?
CQC registers The Willows to care for younger adults, people with physical disabilities, people with sensory impairments and people with learning disabilities or autism.
Does The Willows provide nursing care?
No. The Willows is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers The Willows?
The Willows is in the Surrey council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to The Willows?
For many families, yes. A live-in carer supports one person at home one-to-one in Hindhead, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.