✧ Care home information
The Well House
Golden Cross, Hailsham, BN27 4AJ — Care Home
Care Quality Commission (CQC) assessment
How The Well House was rated
Rating published 20/11/2025. Read the full inspection report.
- 14 bedsRegistered capacity
- East SussexCouncil for care funding
- 01825 873389Care home's own number
- Well House Care Sussex LtdOperator
- 17th January 2011Registered since
- Well House Care Sussex LtdRegistered provider
Care offered
Care types at The Well House
The Well House is a Care Home in Hailsham, East Sussex, offering Residential, Learning Disability and Physical Disability care.
The Well House was registered with the Care Quality Commission in January 2011. It is run by Well House Care Sussex Ltd, a company registered at Companies House (number 10948354). It is the only care home Well House Care Sussex Ltd has registered with CQC.
CQC registers the home to care for people with physical disabilities and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering The Well House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Hailsham?
Nearby
Other care homes near Hailsham
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Lewes · 2.8 miles away
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Hailsham · 3.0 miles away
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Hailsham House
Hailsham · 3.2 miles away
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Filsham Lodge
Hailsham · 3.4 miles away
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Woodside Hall Nursing Home
Hailsham · 3.7 miles away
View details →
Marshview
Hailsham · 3.7 miles away
View details →
Halland House
Lewes · 3.9 miles away
View details →
Oaklands Court Nursing Home
Horam · 4.1 miles away
View details →Free callback
Considering The Well House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Well House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Well House been given by the regulator?
The Care Quality Commission rated The Well House "Requires improvement" overall, in its most recent report, published November 2025.
What types of care does The Well House provide?
The Well House provides Residential, Learning Disability and Physical Disability care.
How many beds does The Well House have?
The Well House is registered for 14 beds with the Care Quality Commission.
Who runs The Well House?
The Well House is run by Well House Care Sussex Ltd, a company registered at Companies House (number 10948354).
When was The Well House registered with CQC?
The Well House has been registered with the Care Quality Commission since January 2011. Its provider, Well House Care Sussex Ltd, has held CQC registration since October 2010.
Who does The Well House care for?
CQC registers The Well House to care for people with physical disabilities and people with learning disabilities or autism.
Does The Well House provide nursing care?
No. The Well House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers The Well House?
The Well House is in the East Sussex council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to The Well House?
For many families, yes. A live-in carer supports one person at home one-to-one in Hailsham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.