✧ Care home information
The Piers
166 Columbia Road, Ensbury Park, Bournemouth, BH10 4DT — Care Home
Care Quality Commission (CQC) assessment
How The Piers was rated
Rating published 28/01/2026. Read the full inspection report.
- 3 bedsRegistered capacity
- Bournemouth, Christchurch and PooleCouncil for care funding
- 01202 520937Care home's own number
- Priory GroupOperator
- 24th November 2011Registered since
- Harbour Care (UK) LimitedRegistered provider
Care offered
Care types at The Piers
The Piers is a Care Home in Bournemouth, offering Residential, Children's Services, Learning Disability and Physical Disability care.
The Piers was registered with the Care Quality Commission in November 2011. It is run by Harbour Care (UK) Limited, a company registered at Companies House (number 07838042). Harbour Care (UK) Limited runs 9 care homes in England registered with CQC, and is part of the Priory Group group.
CQC registers the home to care for younger adults, people with physical disabilities, people with learning disabilities or autism and children and young people up to 18.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering The Piers? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Bournemouth?
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St Anne's Court
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View details →Same operator
More care homes run by Priory Group
Other Priory Group homes in the South West, nearest first.
Free callback
Considering The Piers? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about The Piers
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has The Piers been given by the regulator?
The Care Quality Commission rated The Piers "Good" overall, in its most recent report, published January 2026.
What types of care does The Piers provide?
The Piers provides Residential, Children's Services, Learning Disability and Physical Disability care.
How many beds does The Piers have?
The Piers is registered for 3 beds with the Care Quality Commission.
Who runs The Piers?
The Piers is run by Harbour Care (UK) Limited, a company registered at Companies House (number 07838042). The provider runs 9 care homes in England registered with the Care Quality Commission and is part of the Priory Group group.
When was The Piers registered with CQC?
The Piers has been registered with the Care Quality Commission since November 2011.
Who does The Piers care for?
CQC registers The Piers to care for younger adults, people with physical disabilities, people with learning disabilities or autism and children and young people up to 18.
Does The Piers provide nursing care?
No. The Piers is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers The Piers?
The Piers is in the Bournemouth, Christchurch and Poole council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to The Piers?
For many families, yes. A live-in carer supports one person at home one-to-one in Bournemouth, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.