✧ Care home information

The Grove

Kensington, Ayton Street, Newcastle Upon Tyne, NE6 2DB — Care Home

Good — overall rating

YesAvailability
2Care types offered
The Grove

Care Quality Commission (CQC) assessment

How The Grove was rated

Rating published 04/01/2024. Read the full inspection report.

  • 2 bedsRegistered capacity
  • Newcastle upon TyneCouncil for care funding
  • 07736 195362Care home's own number
  • Flexible Support Options LimitedOperator
  • 23rd February 2015Registered since
  • Flexible Support Options LimitedRegistered provider

Care offered

Care types at The Grove

The Grove is a Care Home in Newcastle Upon Tyne, offering Residential and Learning Disability care.

The Grove was registered with the Care Quality Commission in February 2015. It is run by Flexible Support Options Limited, a company registered at Companies House (number 07920625). Flexible Support Options Limited runs 5 care homes in England registered with CQC.

CQC registers the home to care for people with learning disabilities or autism.

In more detail

Support and specialisms

Support for

  • Learning disabilities and autism

Disability support

  • Learning disabilities

An alternative worth knowing about

Considering The Grove? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Newcastle Upon Tyne?

Nearby

Other care homes near Newcastle Upon Tyne

Same operator

More care homes run by Flexible Support Options Limited

Other Flexible Support Options Limited homes in the North East, nearest first.

Free callback

Considering The Grove? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

We’ll only use your number to call you about care. See our privacy policy.

Common questions

Questions about The Grove

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has The Grove been given by the regulator?

The Care Quality Commission rated The Grove "Good" overall, in its most recent report, published January 2024.

What types of care does The Grove provide?

The Grove provides Residential and Learning Disability care.

How many beds does The Grove have?

The Grove is registered for 2 beds with the Care Quality Commission.

Who runs The Grove?

The Grove is run by Flexible Support Options Limited, a company registered at Companies House (number 07920625). The provider runs 5 care homes in England registered with the Care Quality Commission.

When was The Grove registered with CQC?

The Grove has been registered with the Care Quality Commission since February 2015. Its provider, Flexible Support Options Limited, has held CQC registration since May 2014.

Who does The Grove care for?

CQC registers The Grove to care for people with learning disabilities or autism.

Does The Grove provide nursing care?

No. The Grove is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.

Which council covers The Grove?

The Grove is in the Newcastle upon Tyne council area. The council carries out care needs assessments and decides council funding for residents who qualify.

Is live-in care an alternative to The Grove?

For many families, yes. A live-in carer supports one person at home one-to-one in Newcastle Upon Tyne, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.

Read what families say about us →

Free, no-obligation call back

Find the right carer in the North East

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

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About your loved one

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