✧ Care home information
St. Helens House
21 St. Helens Road, Sheerness, ME12 2QY — Care Home
Care Quality Commission (CQC) assessment
How St. Helens House was rated
Rating published 24/11/2022. Read the full inspection report.
- 4 bedsRegistered capacity
- KentCouncil for care funding
- 07882 710854Care home's own number
- Otas Supported Living LimitedOperator
- 14th June 2019Registered since
- Otas Supported Living LimitedRegistered provider
Care offered
Care types at St. Helens House
St. Helens House is a Care Home in Sheerness, Kent, offering Residential, Dementia, Learning Disability, Mental Health and Physical Disability care.
St. Helens House was registered with the Care Quality Commission in June 2019. It is run by Otas Supported Living Limited, a company registered at Companies House (number 10716775). It is the only care home Otas Supported Living Limited has registered with CQC.
CQC registers the home to care for older people, younger adults, people living with dementia, people with physical disabilities, people with mental health conditions and people with learning disabilities or autism. Alongside accommodation, its registered activities include personal care in the community.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering St. Helens House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Sheerness?
Nearby
Other care homes near Sheerness
Willows Residential Care Home
Sheerness · 1.3 miles away
View details →
Oakdene Rest Home
Sheerness · 1.5 miles away
View details →
Kathryn Court
Shoeburyness · 6.6 miles away
View details →
Hanningfield
Sittingbourne · 6.8 miles away
View details →
The Island Residential Home
Isle of Sheppey · 6.8 miles away
View details →
Pine Lodge Care Home
Sittingbourne · 6.8 miles away
View details →
Newington Court
Sittingbourne · 7.0 miles away
View details →
Maranatha Residential Home
Southend On Sea · 7.2 miles away
View details →Free callback
Considering St. Helens House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about St. Helens House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has St. Helens House been given by the regulator?
The Care Quality Commission rated St. Helens House "Requires improvement" overall, in its most recent report, published November 2022.
What types of care does St. Helens House provide?
St. Helens House provides Residential, Dementia, Learning Disability, Mental Health and Physical Disability care.
How many beds does St. Helens House have?
St. Helens House is registered for 4 beds with the Care Quality Commission.
Who runs St. Helens House?
St. Helens House is run by Otas Supported Living Limited, a company registered at Companies House (number 10716775).
When was St. Helens House registered with CQC?
St. Helens House has been registered with the Care Quality Commission since June 2019.
Who does St. Helens House care for?
CQC registers St. Helens House to care for older people, younger adults, people living with dementia, people with physical disabilities, people with mental health conditions and people with learning disabilities or autism.
Does St. Helens House provide nursing care?
No. St. Helens House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers St. Helens House?
St. Helens House is in the Kent council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to St. Helens House?
For many families, yes. A live-in carer supports one person at home one-to-one in Sheerness, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.