✧ Care home information
SignHealth Polestar
Office Suite, Fairlie House, 10 Trident Close, Erdington, Birmingham, B23 5TD — Care Home
Care Quality Commission (CQC) assessment
How SignHealth Polestar was rated
Rating published 05/02/2019. Read the full inspection report.
- 6 bedsRegistered capacity
- BirminghamCouncil for care funding
- 01213 500592Care home's own number
- SignHealthOperator
- 13th October 2011Registered since
- SignHealthRegistered provider
Care offered
Care types at SignHealth Polestar
SignHealth Polestar is a Care Home in Birmingham, offering Residential, Sensory Impairment, Learning Disability and Mental Health care.
SignHealth Polestar was registered with the Care Quality Commission in October 2011. It is run by SignHealth, a registered charity (charity number 1011056). SignHealth runs 5 care homes in England registered with CQC.
CQC registers the home to care for older people, younger adults, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering SignHealth Polestar? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Birmingham?
Nearby
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Sutton Rose Care Home
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Agnes House - Residential Care Home
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St Martin's Nursing Home
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Sutton Park Grange
Sutton Coldfield · 1.2 miles away
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Roxton Nursing Home
Sutton Coldfield · 1.2 miles away
View details →Free callback
Considering SignHealth Polestar? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about SignHealth Polestar
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has SignHealth Polestar been given by the regulator?
The Care Quality Commission rated SignHealth Polestar "Good" overall, in its most recent report, published February 2019.
What types of care does SignHealth Polestar provide?
SignHealth Polestar provides Residential, Sensory Impairment, Learning Disability and Mental Health care.
How many beds does SignHealth Polestar have?
SignHealth Polestar is registered for 6 beds with the Care Quality Commission.
Who runs SignHealth Polestar?
SignHealth Polestar is run by SignHealth, a registered charity (charity number 1011056). The provider runs 5 care homes in England registered with the Care Quality Commission.
When was SignHealth Polestar registered with CQC?
SignHealth Polestar has been registered with the Care Quality Commission since October 2011. Its provider, SignHealth, has held CQC registration since October 2010.
Who does SignHealth Polestar care for?
CQC registers SignHealth Polestar to care for older people, younger adults, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
Does SignHealth Polestar provide nursing care?
No. SignHealth Polestar is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers SignHealth Polestar?
SignHealth Polestar is in the Birmingham council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to SignHealth Polestar?
For many families, yes. A live-in carer supports one person at home one-to-one in Birmingham, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.