✧ Care home information
Shetland House
St Hildas Business Centre, The Ropery, Whitby, YO22 4ET — Care Home
Care Quality Commission (CQC) assessment
How Shetland House was rated
Rating published 24/01/2019. Read the full inspection report.
- 5 bedsRegistered capacity
- North YorkshireCouncil for care funding
- 01947 600779Care home's own number
- Town & Country Care (Whitby) LtdOperator
- 21st December 2017Registered since
- Town & Country Care (Whitby) LtdRegistered provider
Care offered
Care types at Shetland House
Shetland House is a Care Home in Whitby, North Yorkshire, offering Residential, Sensory Impairment, Dementia and Physical Disability care.
Shetland House was registered with the Care Quality Commission in December 2017. It is run by Town & Country Care (Whitby) Ltd, a company registered at Companies House (number 07552368). It is the only care home Town & Country Care (Whitby) Ltd has registered with CQC.
CQC registers the home to care for older people, younger adults, people living with dementia, people with physical disabilities and people with sensory impairments.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Shetland House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Whitby?
Nearby
Other care homes near Whitby
Whitby Court Care Home
Whitby · under a mile away
View details →Hudson Street
Whitby · under a mile away
View details →Caedmon House
Whitby · under a mile away
View details →Stakesby Road
Whitby · under a mile away
View details →
Peregrine House
Whitby · under a mile away
View details →The Whitby Scheme
Whitby · under a mile away
View details →
Jubilee House
Whitby · 1.1 miles away
View details →
The Mayfield Care Home
Whitby · 1.1 miles away
View details →Free callback
Considering Shetland House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Shetland House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Shetland House been given by the regulator?
The Care Quality Commission rated Shetland House "Good" overall, in its most recent report, published January 2019.
What types of care does Shetland House provide?
Shetland House provides Residential, Sensory Impairment, Dementia and Physical Disability care.
How many beds does Shetland House have?
Shetland House is registered for 5 beds with the Care Quality Commission.
Who runs Shetland House?
Shetland House is run by Town & Country Care (Whitby) Ltd, a company registered at Companies House (number 07552368).
When was Shetland House registered with CQC?
Shetland House has been registered with the Care Quality Commission since December 2017. Its provider, Town & Country Care (Whitby) Ltd, has held CQC registration since March 2013.
Who does Shetland House care for?
CQC registers Shetland House to care for older people, younger adults, people living with dementia, people with physical disabilities and people with sensory impairments.
Does Shetland House provide nursing care?
No. Shetland House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Shetland House?
Shetland House is in the North Yorkshire council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Shetland House?
For many families, yes. A live-in carer supports one person at home one-to-one in Whitby, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.