✧ Care home information
Riverside Care Complex
Riverside Care Complex, Hull Road, Kexby, York, YO41 5LD — Care Home
Care Quality Commission (CQC) assessment
How Riverside Care Complex was rated
Rating published 13/11/2024. Read the full inspection report.
- 65 bedsRegistered capacity
- YorkCouncil for care funding
- 01759 388223Care home's own number
- Sure Healthcare LimitedOperator
- 21st January 2011Registered since
- Sure Healthcare LimitedRegistered provider
Care offered
Care types at Riverside Care Complex
Riverside Care Complex is a Care Home in York, offering Residential and Dementia care.
Riverside Care Complex was registered with the Care Quality Commission in January 2011. It is run by Sure Healthcare Limited, a company registered at Companies House (number 04984447). It is the only care home Sure Healthcare Limited has registered with CQC.
CQC registers the home to care for older people and people living with dementia.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Riverside Care Complex? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in York?
Nearby
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Grimston Court
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Provence House Care Home
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Somerset House Care & Nursing Home
York · 3.9 miles away
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Meadowbeck
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The Lodge
York · 5.0 miles away
View details →Free callback
Considering Riverside Care Complex? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Riverside Care Complex
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Riverside Care Complex been given by the regulator?
The Care Quality Commission rated Riverside Care Complex "Good" overall, in its most recent report, published November 2024.
What types of care does Riverside Care Complex provide?
Riverside Care Complex provides Residential and Dementia care.
How many beds does Riverside Care Complex have?
Riverside Care Complex is registered for 65 beds with the Care Quality Commission.
Who runs Riverside Care Complex?
Riverside Care Complex is run by Sure Healthcare Limited, a company registered at Companies House (number 04984447).
When was Riverside Care Complex registered with CQC?
Riverside Care Complex has been registered with the Care Quality Commission since January 2011. Its provider, Sure Healthcare Limited, has held CQC registration since October 2010.
Who does Riverside Care Complex care for?
CQC registers Riverside Care Complex to care for older people and people living with dementia.
Does Riverside Care Complex provide nursing care?
No. Riverside Care Complex is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Riverside Care Complex?
Riverside Care Complex is in the York council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Riverside Care Complex?
For many families, yes. A live-in carer supports one person at home one-to-one in York, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.