✧ Care home information
Ponbay Lodge
187 The Ridge, East Sussex, Hastings, TN34 2AE — Care Home
- 66 bedsRegistered capacity
- East SussexCouncil for care funding
- Crystal Care CollectionOperator
- 14th August 2025Registered since
- Crystal Care Homes Hastings LimitedRegistered provider
Care offered
Care types at Ponbay Lodge
Ponbay Lodge is a Care Home in Hastings, East Sussex, offering Residential, Sensory Impairment, Dementia and Physical Disability care.
Ponbay Lodge was registered with the Care Quality Commission in August 2025. It is run by Crystal Care Homes Hastings Limited, a company registered at Companies House (number 15011450). It is the only care home Crystal Care Homes Hastings Limited has registered with CQC.
CQC registers the home to care for older people, younger adults, people living with dementia, people with physical disabilities and people with sensory impairments.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Ponbay Lodge? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Hastings?
Nearby
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Hastings Court
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Mountside Residential Care Home
Hastings · 1.0 miles away
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Cumberland House
Hastings · 1.1 miles away
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The Laurels Residential and Nursing Home
Hastings · 1.1 miles away
View details →
Evergreen
Hastings · 1.2 miles away
View details →
Old Hastings House
Hastings · 1.3 miles away
View details →
Streatfeild House
St. Leonards-on-sea · 1.9 miles away
View details →Same operator
More care homes run by Crystal Care Collection
Other Crystal Care Collection homes in the South East, nearest first.
Free callback
Considering Ponbay Lodge? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Ponbay Lodge
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Ponbay Lodge been given by the regulator?
Ponbay Lodge does not have a published Care Quality Commission rating at present. Newly registered homes and those awaiting re-inspection often sit in this state.
What types of care does Ponbay Lodge provide?
Ponbay Lodge provides Residential, Sensory Impairment, Dementia and Physical Disability care.
How many beds does Ponbay Lodge have?
Ponbay Lodge is registered for 66 beds with the Care Quality Commission.
Who runs Ponbay Lodge?
Ponbay Lodge is run by Crystal Care Homes Hastings Limited, a company registered at Companies House (number 15011450).
When was Ponbay Lodge registered with CQC?
Ponbay Lodge has been registered with the Care Quality Commission since August 2025.
Who does Ponbay Lodge care for?
CQC registers Ponbay Lodge to care for older people, younger adults, people living with dementia, people with physical disabilities and people with sensory impairments.
Does Ponbay Lodge provide nursing care?
No. Ponbay Lodge is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Ponbay Lodge?
Ponbay Lodge is in the East Sussex council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Ponbay Lodge?
For many families, yes. A live-in carer supports one person at home one-to-one in Hastings, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.