✧ Care home information
Phoenix House
122 Bromyard Road, Worcester, WR2 5DJ — Care Home
Care Quality Commission (CQC) assessment
How Phoenix House was rated
Rating published 10/10/2019. Read the full inspection report.
- 10 bedsRegistered capacity
- WorcestershireCouncil for care funding
- April Rai LimitedOperator
- 12th July 2021Registered since
- April Rai LimitedRegistered provider
Care offered
Care types at Phoenix House
Phoenix House is a Care Home in Worcester, Worcestershire, offering Residential and Learning Disability care.
Phoenix House was registered with the Care Quality Commission in July 2021. It is run by April Rai Limited, a company registered at Companies House (number 05433436). April Rai Limited runs 2 care homes in England registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
Its current rating was inherited from the home's previous registration, which CQC does when a home changes provider. It reflects an inspection under the earlier owner until CQC inspects the home again.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Phoenix House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Worcester?
Nearby
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Stanfield Nursing Home Limited
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Temecare Limited - Teme Court Residential Care
Worcester · 1.1 miles away
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South Hayes Care Home
Worcester · 1.3 miles away
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The Willows Care Home
Worcester · 1.4 miles away
View details →
St Stephen's Care Home
Worcester · 1.7 miles away
View details →Free callback
Considering Phoenix House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Phoenix House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Phoenix House been given by the regulator?
The Care Quality Commission rated Phoenix House "Requires improvement" overall, in its most recent report, published October 2019.
What types of care does Phoenix House provide?
Phoenix House provides Residential and Learning Disability care.
How many beds does Phoenix House have?
Phoenix House is registered for 10 beds with the Care Quality Commission.
Who runs Phoenix House?
Phoenix House is run by April Rai Limited, a company registered at Companies House (number 05433436). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was Phoenix House registered with CQC?
Phoenix House has been registered with the Care Quality Commission since July 2021. Its provider, April Rai Limited, has held CQC registration since October 2010.
Who does Phoenix House care for?
CQC registers Phoenix House to care for people with learning disabilities or autism.
Does Phoenix House provide nursing care?
No. Phoenix House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Phoenix House?
Phoenix House is in the Worcestershire council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Phoenix House?
For many families, yes. A live-in carer supports one person at home one-to-one in Worcester, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.