✧ Care home information
Phoenix House
218-220 Kettering Road, Northampton, NN1 4BN — Nursing Home
Care Quality Commission (CQC) assessment
How Phoenix House was rated
Rating published 29/11/2022. Read the full inspection report.
- 15 bedsRegistered capacity
- West NorthamptonshireCouncil for care funding
- 01604 626272Care home's own number
- National Care GroupOperator
- 16th September 2021Registered since
- Wellington Support LimitedRegistered provider
Care offered
Care types at Phoenix House
Phoenix House is a Nursing Home in Northampton, West Northamptonshire, offering Nursing and Mental Health care.
Phoenix House was registered with the Care Quality Commission in September 2021. It is run by Wellington Support Limited, a company registered at Companies House (number 07811657). Wellington Support Limited runs 4 care homes in England registered with CQC, and is part of the National Care Group group.
CQC registers the home to care for older people, younger adults, people with mental health conditions and people detained under the Mental Health Act. Alongside accommodation, its registered activities include treatment of disease, disorder or injury.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Phoenix House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Northampton?
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View details →Same operator
More care homes run by National Care Group
Other National Care Group homes in the East Midlands, nearest first.
Free callback
Considering Phoenix House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Phoenix House
The things people search for before they call us — answered plainly.
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Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Phoenix House been given by the regulator?
The Care Quality Commission rated Phoenix House "Good" overall, in its most recent report, published November 2022.
What types of care does Phoenix House provide?
Phoenix House provides Nursing and Mental Health care.
How many beds does Phoenix House have?
Phoenix House is registered for 15 beds with the Care Quality Commission.
Who runs Phoenix House?
Phoenix House is run by Wellington Support Limited, a company registered at Companies House (number 07811657). The provider runs 4 care homes in England registered with the Care Quality Commission and is part of the National Care Group group.
When was Phoenix House registered with CQC?
Phoenix House has been registered with the Care Quality Commission since September 2021. Its provider, Wellington Support Limited, has held CQC registration since May 2012.
Who does Phoenix House care for?
CQC registers Phoenix House to care for older people, younger adults, people with mental health conditions and people detained under the Mental Health Act.
Does Phoenix House provide nursing care?
Yes. Phoenix House is registered with CQC as a care home with nursing, so it can meet nursing needs on site.
Which council covers Phoenix House?
Phoenix House is in the West Northamptonshire council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Phoenix House?
For many families, yes. A live-in carer supports one person at home one-to-one in Northampton, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.