✧ Care home information
Phoenix House
191 Basford Park Road, Newcastle, ST5 0PN — Care Home

- 4 bedsRegistered capacity
- StaffordshireCouncil for care funding
- 07783 391247Care home's own number
- RCD Care LimitedOperator
- 25th March 2025Registered since
- RCD Care LimitedRegistered provider
Care offered
Care types at Phoenix House
Phoenix House is a Care Home in Newcastle, Staffordshire, offering Residential, Sensory Impairment, Learning Disability and Mental Health care.
Phoenix House was registered with the Care Quality Commission in March 2025. It is run by RCD Care Limited, a company registered at Companies House (number 14343359). It is the only care home RCD Care Limited has registered with CQC.
CQC registers the home to care for older people, younger adults, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Phoenix House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Newcastle?
Nearby
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Samuel Hobson House
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Lyme Valley House Residential Care Home
Newcastle Under Lyme · 1.1 miles away
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Rowan Court Care Home
Newcastle under Lyme · 1.1 miles away
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The Chimes Residential Home
Stoke On Trent · 1.3 miles away
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The Maples Residential Home
Newcastle Under Lyme · 1.4 miles away
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Westcroft Nursing Home Ltd
Stoke On Trent · 1.5 miles away
View details →
Woodview Care Home
Newcastle · 2.0 miles away
View details →Free callback
Considering Phoenix House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Phoenix House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Phoenix House been given by the regulator?
Phoenix House does not have a published Care Quality Commission rating at present. Newly registered homes and those awaiting re-inspection often sit in this state.
What types of care does Phoenix House provide?
Phoenix House provides Residential, Sensory Impairment, Learning Disability and Mental Health care.
How many beds does Phoenix House have?
Phoenix House is registered for 4 beds with the Care Quality Commission.
Who runs Phoenix House?
Phoenix House is run by RCD Care Limited, a company registered at Companies House (number 14343359).
When was Phoenix House registered with CQC?
Phoenix House has been registered with the Care Quality Commission since March 2025.
Who does Phoenix House care for?
CQC registers Phoenix House to care for older people, younger adults, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
Does Phoenix House provide nursing care?
No. Phoenix House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Phoenix House?
Phoenix House is in the Staffordshire council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Phoenix House?
For many families, yes. A live-in carer supports one person at home one-to-one in Newcastle, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.