✧ Care home information

Phoenix House

191 Basford Park Road, Newcastle, ST5 0PN — Care Home

YesAvailability
4Care types offered
Phoenix House
  • 4 bedsRegistered capacity
  • StaffordshireCouncil for care funding
  • 07783 391247Care home's own number
  • RCD Care LimitedOperator
  • 25th March 2025Registered since
  • RCD Care LimitedRegistered provider

Care offered

Care types at Phoenix House

Phoenix House is a Care Home in Newcastle, Staffordshire, offering Residential, Sensory Impairment, Learning Disability and Mental Health care.

Phoenix House was registered with the Care Quality Commission in March 2025. It is run by RCD Care Limited, a company registered at Companies House (number 14343359). It is the only care home RCD Care Limited has registered with CQC.

CQC registers the home to care for older people, younger adults, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.

In more detail

Support and specialisms

Support for

  • Older people
  • Younger adults
  • Sensory impairments
  • Mental health
  • Learning disabilities and autism

Disability support

  • Learning disabilities

An alternative worth knowing about

Considering Phoenix House? See how live-in care compares

A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.

Stay at home

No move, no new environment to adjust to — just one-to-one support in familiar surroundings.

One dedicated carer

Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.

Couples stay together

Most care homes can't accommodate a couple together in one room. Live-in care can.

Start in 24-48 hours

Often faster to arrange than a care home place, with no waiting list.

Get a free live-in care plan

Next steps

Looking at care in Newcastle?

Nearby

Other care homes near Newcastle

Free callback

Considering Phoenix House? Talk it through first

Leave your number and a care manager will call you back — usually within an hour, and always free.

  • No obligation. A conversation, not a sales call — and never a call centre.
  • A real care manager. Someone who arranges care every day, who can answer properly.
  • Just two details. Your name and number — we don’t need an email address.

Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week

Best time to call

We’ll only use your number to call you about care. See our privacy policy.

Common questions

Questions about Phoenix House

The things people search for before they call us — answered plainly.

Not seeing your question?

Our care managers answer these every day. A no-obligation call takes about ten minutes.

0800 368 8558Lines open 8am–10pm, seven days a week See all questions
What rating has Phoenix House been given by the regulator?

Phoenix House does not have a published Care Quality Commission rating at present. Newly registered homes and those awaiting re-inspection often sit in this state.

What types of care does Phoenix House provide?

Phoenix House provides Residential, Sensory Impairment, Learning Disability and Mental Health care.

How many beds does Phoenix House have?

Phoenix House is registered for 4 beds with the Care Quality Commission.

Who runs Phoenix House?

Phoenix House is run by RCD Care Limited, a company registered at Companies House (number 14343359).

When was Phoenix House registered with CQC?

Phoenix House has been registered with the Care Quality Commission since March 2025.

Who does Phoenix House care for?

CQC registers Phoenix House to care for older people, younger adults, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.

Does Phoenix House provide nursing care?

No. Phoenix House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.

Which council covers Phoenix House?

Phoenix House is in the Staffordshire council area. The council carries out care needs assessments and decides council funding for residents who qualify.

Is live-in care an alternative to Phoenix House?

For many families, yes. A live-in carer supports one person at home one-to-one in Newcastle, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.

Read what families say about us →

Free, no-obligation call back

Find the right carer in the West Midlands

Answer 5 quick questions and one of our care managers will call you back to talk through the options and give you a clear weekly price.

  • Hand-matched, DBS-checked carers
  • Transparent weekly pricing, no hidden fees
  • Care can often start within 24–48 hours

Prefer to talk now? 0800 368 8558 Lines open 8am–10pm, seven days a week

Who is the care for?

This helps us understand your situation.

What type of care are you looking for?

If you're not sure, choose the last option — we'll talk it through.

When do you need care to start?

An honest answer helps — there is no wrong one.

How will the care be paid for?

Most people don't know yet — we can check what you're entitled to.

Where shall we call you?

We’ll ring you back — no cost, no obligation.

We'll only use your details to contact you about your care enquiry. See our privacy policy.

Free, no-obligation call back

Find the right carer

Enhanced DBS-checked carers
Fully referenced & vetted
Award-winning care team
Transparent weekly pricing

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About your loved one

We'll only use your details to contact you about your care enquiry. See our privacy policy.

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