✧ Care home information
Phoenix House
11 Ullswater Road, London, SE27 0AL — Care Home
- 4 bedsRegistered capacity
- LambethCouncil for care funding
- 07845 030164Care home's own number
- Thanet Healthcare LimitedOperator
- 26th February 2026Registered since
- Thanet Healthcare LimitedRegistered provider
Care offered
Care types at Phoenix House
Phoenix House is a Care Home in London, offering Residential care.
Phoenix House was registered with the Care Quality Commission in February 2026. It is run by Thanet Healthcare Limited, a company registered at Companies House (number 06835124). Thanet Healthcare Limited runs 2 care homes in England registered with CQC.
CQC registers the home to care for younger adults.
In more detail
Support and specialisms
Support for
An alternative worth knowing about
Considering Phoenix House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in London?
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Rosedene Nursing Home
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View details →Same operator
More care homes run by Thanet Healthcare Limited
Other Thanet Healthcare Limited homes in London, nearest first.
Free callback
Considering Phoenix House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Phoenix House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Phoenix House been given by the regulator?
Phoenix House does not have a published Care Quality Commission rating at present. Newly registered homes and those awaiting re-inspection often sit in this state.
What types of care does Phoenix House provide?
Phoenix House provides Residential care.
How many beds does Phoenix House have?
Phoenix House is registered for 4 beds with the Care Quality Commission.
Who runs Phoenix House?
Phoenix House is run by Thanet Healthcare Limited, a company registered at Companies House (number 06835124). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was Phoenix House registered with CQC?
Phoenix House has been registered with the Care Quality Commission since February 2026. Its provider, Thanet Healthcare Limited, has held CQC registration since August 2011.
Who does Phoenix House care for?
CQC registers Phoenix House to care for younger adults.
Does Phoenix House provide nursing care?
No. Phoenix House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Phoenix House?
Phoenix House is in the Lambeth council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Phoenix House?
For many families, yes. A live-in carer supports one person at home one-to-one in London, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.