✧ Care home information
Phoenix House
6 Lynn Road, Snettisham, Kings Lynn, PE31 7LP — Care Home
Care Quality Commission (CQC) assessment
How Phoenix House was rated
Rating published 20/05/2025. Read the full inspection report.
- 7 bedsRegistered capacity
- NorfolkCouncil for care funding
- 01485 544415Care home's own number
- John & Mrs Valerie BaileyOperator
- 2nd December 2010Registered since
- John & Mrs Valerie BaileyRegistered provider
Care offered
Care types at Phoenix House
Phoenix House is a Care Home in Kings Lynn, Norfolk, offering Residential and Learning Disability care.
Phoenix House was registered with the Care Quality Commission in December 2010. It is run by John & Mrs Valerie Bailey, a partnership. It is the only care home John & Mrs Valerie Bailey has registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Phoenix House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Kings Lynn?
Nearby
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Fridhem Rest Home
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The Gables Residential Home
Kings Lynn · 2.3 miles away
View details →Regency Manor Care Home
Hunstanton · 3.7 miles away
View details →
Gorselands Residential Home
Hunstanton · 3.9 miles away
View details →
Norfolk Lodge
Hunstanton · 3.9 miles away
View details →Free callback
Considering Phoenix House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Phoenix House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Phoenix House been given by the regulator?
The Care Quality Commission rated Phoenix House "Good" overall, in its most recent report, published May 2025.
What types of care does Phoenix House provide?
Phoenix House provides Residential and Learning Disability care.
How many beds does Phoenix House have?
Phoenix House is registered for 7 beds with the Care Quality Commission.
Who runs Phoenix House?
Phoenix House is run by John & Mrs Valerie Bailey, a partnership.
When was Phoenix House registered with CQC?
Phoenix House has been registered with the Care Quality Commission since December 2010. Its provider, John & Mrs Valerie Bailey, has held CQC registration since October 2010.
Who does Phoenix House care for?
CQC registers Phoenix House to care for people with learning disabilities or autism.
Does Phoenix House provide nursing care?
No. Phoenix House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Phoenix House?
Phoenix House is in the Norfolk council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Phoenix House?
For many families, yes. A live-in carer supports one person at home one-to-one in Kings Lynn, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.