✧ Care home information
Our House
South Petherwin, Launceston, PL15 7LQ — Care Home
Care Quality Commission (CQC) assessment
How Our House was rated
Rating published 01/04/2020. Read the full inspection report.
- 8 bedsRegistered capacity
- CornwallCouncil for care funding
- 01566 786736Care home's own number
- Promoting Active Support LimitedOperator
- 6th February 2015Registered since
- Promoting Active Support LimitedRegistered provider
Care offered
Care types at Our House
Our House is a Care Home in Launceston, Cornwall, offering Residential, Sensory Impairment, Dementia, Learning Disability, Mental Health and Physical Disability care.
Our House was registered with the Care Quality Commission in February 2015. It is run by Promoting Active Support Limited, a company registered at Companies House (number 08362105). Promoting Active Support Limited runs 2 care homes in England registered with CQC.
CQC registers the home to care for younger adults, people living with dementia, people with physical disabilities, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Our House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Launceston?
Nearby
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Kernow House
Launceston · 2.4 miles away
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Pendruccombe House
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View details →No. 18
Launceston · 3.0 miles away
View details →Newport Square
Launceston · 3.1 miles away
View details →
Springfield House Residential Care Home
Launceston · 3.3 miles away
View details →Free callback
Considering Our House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Our House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Our House been given by the regulator?
The Care Quality Commission rated Our House "Requires improvement" overall, in its most recent report, published April 2020.
What types of care does Our House provide?
Our House provides Residential, Sensory Impairment, Dementia, Learning Disability, Mental Health and Physical Disability care.
How many beds does Our House have?
Our House is registered for 8 beds with the Care Quality Commission.
Who runs Our House?
Our House is run by Promoting Active Support Limited, a company registered at Companies House (number 08362105). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was Our House registered with CQC?
Our House has been registered with the Care Quality Commission since February 2015.
Who does Our House care for?
CQC registers Our House to care for younger adults, people living with dementia, people with physical disabilities, people with sensory impairments, people with mental health conditions and people with learning disabilities or autism.
Does Our House provide nursing care?
No. Our House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Our House?
Our House is in the Cornwall council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Our House?
For many families, yes. A live-in carer supports one person at home one-to-one in Launceston, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.