✧ Care home information
Otterhayes
Salston Ride, Salston, Ottery St. Mary, EX11 1RH — Care Home

Care Quality Commission (CQC) assessment
How Otterhayes was rated
Rating published 10/08/2022. Read the full inspection report.
- 6 bedsRegistered capacity
- DevonCouncil for care funding
- 01404 816300Care home's own number
- Sense - The National Deafblind and Rubella AssociationOperator
- 31st August 2021Registered since
- SenseRegistered provider
Care offered
Care types at Otterhayes
Otterhayes is a Care Home in Ottery St. Mary, Devon, offering Residential, Sensory Impairment and Learning Disability care.
Otterhayes was registered with the Care Quality Commission in August 2021. It is run by Sense, a registered charity (charity number 289868). Sense runs 36 care homes in England registered with CQC, and is part of the Sense - The National Deafblind and Rubella Association group.
CQC registers the home to care for older people, younger adults, people with sensory impairments and people with learning disabilities or autism. Alongside accommodation, its registered activities include personal care in the community.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Otterhayes? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Ottery St. Mary?
Nearby
Other care homes near Ottery St. Mary

Kings Manor Care Home
Ottery St. Mary · under a mile away
View details →
Sundial Care Home
Sidmouth · 1.7 miles away
View details →
Millmoor Cottage
Sidmouth · 3.0 miles away
View details →
Little Poppins
Sidmouth · 3.2 miles away
View details →
Hillside House
Sidmouth · 3.3 miles away
View details →
Malden House
Sidmouth · 3.9 miles away
View details →
Arcot House Residential Home
Sidmouth · 4.1 miles away
View details →
Sidmouth Nursing Home
Sidmouth · 4.2 miles away
View details →Same operator
More care homes run by Sense - The National Deafblind and Rubella Association
Other Sense - The National Deafblind and Rubella Association homes in the South West, nearest first.
Free callback
Considering Otterhayes? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Otterhayes
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Otterhayes been given by the regulator?
The Care Quality Commission rated Otterhayes "Good" overall, in its most recent report, published August 2022.
What types of care does Otterhayes provide?
Otterhayes provides Residential, Sensory Impairment and Learning Disability care.
How many beds does Otterhayes have?
Otterhayes is registered for 6 beds with the Care Quality Commission.
Who runs Otterhayes?
Otterhayes is run by Sense, a registered charity (charity number 289868). The provider runs 36 care homes in England registered with the Care Quality Commission and is part of the Sense - The National Deafblind and Rubella Association group.
When was Otterhayes registered with CQC?
Otterhayes has been registered with the Care Quality Commission since August 2021. Its provider, Sense, has held CQC registration since October 2010.
Who does Otterhayes care for?
CQC registers Otterhayes to care for older people, younger adults, people with sensory impairments and people with learning disabilities or autism.
Does Otterhayes provide nursing care?
No. Otterhayes is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Otterhayes?
Otterhayes is in the Devon council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Otterhayes?
For many families, yes. A live-in carer supports one person at home one-to-one in Ottery St. Mary, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.