✧ Care home information
Oak House
258 City Road, Stoke On Trent, ST4 2PY — Care Home

Care Quality Commission (CQC) assessment
How Oak House was rated
Rating published 10/08/2018. Read the full inspection report.
- 8 bedsRegistered capacity
- Stoke-on-TrentCouncil for care funding
- 01782 572300Care home's own number
- National Care GroupOperator
- 1st December 2016Registered since
- Shelton Care LimitedRegistered provider
Care offered
Care types at Oak House
Oak House is a Care Home in Stoke On Trent, offering Residential and Learning Disability care.
Oak House was registered with the Care Quality Commission in December 2016. It is run by Shelton Care Limited, a company registered at Companies House (number 03066903). Shelton Care Limited runs 5 care homes in England registered with CQC, and is part of the National Care Group group.
CQC registers the home to care for younger adults and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Oak House? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Stoke On Trent?
Nearby
Other care homes near Stoke On Trent

The Limes
Stoke On Trent · under a mile away
View details →
Westcroft Nursing Home Ltd
Stoke On Trent · 1.3 miles away
View details →
The Chimes Residential Home
Stoke On Trent · 1.6 miles away
View details →
Spratslade House Care Home
Stoke On Trent · 1.9 miles away
View details →
The Place Up Hanley
Stoke on Trent · 2.0 miles away
View details →
Park Hall
Bentilee · 2.1 miles away
View details →
Lyme Valley House Residential Care Home
Newcastle Under Lyme · 2.2 miles away
View details →
Nightingale Group ltd. Trentham Care Centre
Stoke On Trent · 2.3 miles away
View details →Same operator
More care homes run by National Care Group
Other National Care Group homes in the West Midlands, nearest first.
Free callback
Considering Oak House? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Oak House
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Oak House been given by the regulator?
The Care Quality Commission rated Oak House "Good" overall, in its most recent report, published August 2018.
What types of care does Oak House provide?
Oak House provides Residential and Learning Disability care.
How many beds does Oak House have?
Oak House is registered for 8 beds with the Care Quality Commission.
Who runs Oak House?
Oak House is run by Shelton Care Limited, a company registered at Companies House (number 03066903). The provider runs 5 care homes in England registered with the Care Quality Commission and is part of the National Care Group group.
When was Oak House registered with CQC?
Oak House has been registered with the Care Quality Commission since December 2016. Its provider, Shelton Care Limited, has held CQC registration since October 2010.
Who does Oak House care for?
CQC registers Oak House to care for younger adults and people with learning disabilities or autism.
Does Oak House provide nursing care?
No. Oak House is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Oak House?
Oak House is in the Stoke-on-Trent council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Oak House?
For many families, yes. A live-in carer supports one person at home one-to-one in Stoke On Trent, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.