✧ Care home information
North Downs Villa
19 Elmwood Road, Croydon, CR0 2SN — Care Home
Care Quality Commission (CQC) assessment
How North Downs Villa was rated
Rating published 10/10/2024. Read the full inspection report.
- 10 bedsRegistered capacity
- CroydonCouncil for care funding
- 020 8684 4103Care home's own number
- Surrey Mental Health LimitedOperator
- 21st December 2011Registered since
- Surrey Mental Health LimitedRegistered provider
Care offered
Care types at North Downs Villa
North Downs Villa is a Care Home in Croydon, offering Residential, Learning Disability and Mental Health care.
North Downs Villa was registered with the Care Quality Commission in December 2011. It is run by Surrey Mental Health Limited, a company registered at Companies House (number 07397972). It is the only care home Surrey Mental Health Limited has registered with CQC.
CQC registers the home to care for people with mental health conditions and people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering North Downs Villa? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Croydon?
Nearby
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Restoration Residential Care Home
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Tudor House Nursing Home
South Croydon · 1.6 miles away
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The Manse Residential Care Home
South Norwood · 1.7 miles away
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St Johns Nursing Home Limited
South Croydon · 1.7 miles away
View details →
Whitgift House
Croydon · 1.8 miles away
View details →
Roselands Residential Care Home
Norbury · 1.8 miles away
View details →Free callback
Considering North Downs Villa? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about North Downs Villa
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has North Downs Villa been given by the regulator?
The Care Quality Commission rated North Downs Villa "Good" overall, in its most recent report, published October 2024.
What types of care does North Downs Villa provide?
North Downs Villa provides Residential, Learning Disability and Mental Health care.
How many beds does North Downs Villa have?
North Downs Villa is registered for 10 beds with the Care Quality Commission.
Who runs North Downs Villa?
North Downs Villa is run by Surrey Mental Health Limited, a company registered at Companies House (number 07397972).
When was North Downs Villa registered with CQC?
North Downs Villa has been registered with the Care Quality Commission since December 2011. Its provider, Surrey Mental Health Limited, has held CQC registration since October 2011.
Who does North Downs Villa care for?
CQC registers North Downs Villa to care for people with mental health conditions and people with learning disabilities or autism.
Does North Downs Villa provide nursing care?
No. North Downs Villa is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers North Downs Villa?
North Downs Villa is in the Croydon council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to North Downs Villa?
For many families, yes. A live-in carer supports one person at home one-to-one in Croydon, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.