✧ Care home information
Norbury Crescent
13 Norbury Crescent, London, SW16 4JS — Care Home

Care Quality Commission (CQC) assessment
How Norbury Crescent was rated
Rating published 09/11/2018. Read the full inspection report.
- 3 bedsRegistered capacity
- CroydonCouncil for care funding
- 020 8764 7459Care home's own number
- Truecare Haven Support LtdOperator
- 21st September 2016Registered since
- Truecare Haven Support LtdRegistered provider
Care offered
Care types at Norbury Crescent
Norbury Crescent is a Care Home in London, offering Residential and Learning Disability care.
Norbury Crescent was registered with the Care Quality Commission in September 2016. It is run by Truecare Haven Support Ltd, a company registered at Companies House (number 10085158). It is the only care home Truecare Haven Support Ltd has registered with CQC.
CQC registers the home to care for younger adults and people with learning disabilities or autism. Alongside accommodation, its registered activities include personal care in the community.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering Norbury Crescent? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in London?
Nearby
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Uplands Care Home
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Restoration Residential Care Home
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The Manse Residential Care Home
South Norwood · 2.0 miles away
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Woodlands House Care & Nursing Home
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Rosedene Nursing Home
Wandsworth Common · 2.8 miles away
View details →Free callback
Considering Norbury Crescent? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about Norbury Crescent
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has Norbury Crescent been given by the regulator?
The Care Quality Commission rated Norbury Crescent "Good" overall, in its most recent report, published November 2018.
What types of care does Norbury Crescent provide?
Norbury Crescent provides Residential and Learning Disability care.
How many beds does Norbury Crescent have?
Norbury Crescent is registered for 3 beds with the Care Quality Commission.
Who runs Norbury Crescent?
Norbury Crescent is run by Truecare Haven Support Ltd, a company registered at Companies House (number 10085158).
When was Norbury Crescent registered with CQC?
Norbury Crescent has been registered with the Care Quality Commission since September 2016.
Who does Norbury Crescent care for?
CQC registers Norbury Crescent to care for younger adults and people with learning disabilities or autism.
Does Norbury Crescent provide nursing care?
No. Norbury Crescent is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers Norbury Crescent?
Norbury Crescent is in the Croydon council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to Norbury Crescent?
For many families, yes. A live-in carer supports one person at home one-to-one in London, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.