✧ Care home information
New Street
116A New Street, Quarry Bank, Brierley Hill, DY5 2BB — Care Home

Care Quality Commission (CQC) assessment
How New Street was rated
Rating published 16/02/2022. Read the full inspection report.
- 2 bedsRegistered capacity
- DudleyCouncil for care funding
- Freetime Plus LimitedOperator
- 19th September 2019Registered since
- Freetime Plus LimitedRegistered provider
Care offered
Care types at New Street
New Street is a Care Home in Brierley Hill, offering Residential and Learning Disability care.
New Street was registered with the Care Quality Commission in September 2019. It is run by Freetime Plus Limited, a company registered at Companies House (number 11825968). Freetime Plus Limited runs 2 care homes in England registered with CQC.
CQC registers the home to care for people with learning disabilities or autism.
In more detail
Support and specialisms
Support for
Disability support
An alternative worth knowing about
Considering New Street? See how live-in care compares
A move into residential care is a big, often rushed decision. Live-in care keeps your family member in their own home, with one dedicated carer, their own routine, and — for a couple — no separation.
Stay at home
No move, no new environment to adjust to — just one-to-one support in familiar surroundings.
One dedicated carer
Not a rotating rota of staff — a named, DBS-checked carer who gets to know your family member.
Couples stay together
Most care homes can't accommodate a couple together in one room. Live-in care can.
Start in 24-48 hours
Often faster to arrange than a care home place, with no waiting list.
Next steps
Looking at care in Brierley Hill?
Nearby
Other care homes near Brierley Hill

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Roxburgh House (West Midlands)
Cradley Heath · 1.3 miles away
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Valley Court
Cradley Heath · 1.3 miles away
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Netherton Green Care Home
Dudley · 1.3 miles away
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Victoria Lodge
Brierley Hill · 1.4 miles away
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Trinity House Care Centre
Cradley Heath · 1.4 miles away
View details →
The Mount Residential Home
Stourbridge · 1.9 miles away
View details →
The Brambles Care Home
Amblecote · 2.0 miles away
View details →Same operator
More care homes run by Freetime Plus Limited
Other Freetime Plus Limited homes in the West Midlands, nearest first.
Free callback
Considering New Street? Talk it through first
Leave your number and a care manager will call you back — usually within an hour, and always free.
- No obligation. A conversation, not a sales call — and never a call centre.
- A real care manager. Someone who arranges care every day, who can answer properly.
- Just two details. Your name and number — we don’t need an email address.
Or call us now on 0800 368 8558 Lines open 8am–10pm, seven days a week
Common questions
Questions about New Street
The things people search for before they call us — answered plainly.
Not seeing your question?
Our care managers answer these every day. A no-obligation call takes about ten minutes.
0800 368 8558Lines open 8am–10pm, seven days a week See all questionsWhat rating has New Street been given by the regulator?
The Care Quality Commission rated New Street "Requires improvement" overall, in its most recent report, published February 2022.
What types of care does New Street provide?
New Street provides Residential and Learning Disability care.
How many beds does New Street have?
New Street is registered for 2 beds with the Care Quality Commission.
Who runs New Street?
New Street is run by Freetime Plus Limited, a company registered at Companies House (number 11825968). The provider runs 2 care homes in England registered with the Care Quality Commission.
When was New Street registered with CQC?
New Street has been registered with the Care Quality Commission since September 2019.
Who does New Street care for?
CQC registers New Street to care for people with learning disabilities or autism.
Does New Street provide nursing care?
No. New Street is registered as a care home without nursing. Its staff give personal care, and residents who need nursing are usually visited by NHS community or district nurses.
Which council covers New Street?
New Street is in the Dudley council area. The council carries out care needs assessments and decides council funding for residents who qualify.
Is live-in care an alternative to New Street?
For many families, yes. A live-in carer supports one person at home one-to-one in Brierley Hill, so nobody has to move. It is often the clearer choice for a couple, since one carer can support both under a single weekly fee.